TLS certificates stuck in issuing mode

There are times when TLS certificates are not issued for custom domains and they get stuck in issuing mode for more than x min/hrs. I have attached a sample for reference. Any way to debug this? Project ID: 8846e21f-869a-40b1-98f8-626cce97f85c
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5 Replies
Percy
Percy12mo ago
Project ID: N/A
Fragly
Fragly12mo ago
Have you tried removing it and readding? ( remove both from DNS and from Railway, then readd )
lakhansamani
lakhansamani12mo ago
That helps however would love to know the root cause of this.
Fragly
Fragly12mo ago
Yea same, luckily it's not that common though
Brody
Brody12mo ago
internally they use 8.8.8.8 to lookup the dns values on the domain. let's encrypt uses something else, so while railway might see the correct values, the issuer might not, then you get stuck in this state though, I think they added a try again button?
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