Heroic Games Launcher•2y ago

Heroic on my system fails to load certain games, same games work on my steam deck.

the Heroic log is short https://paste.debian.net/1299540/ I've reinstalled my system just to rule everything out and installed the flatpack version of heroic like on the deck. No dice. And what ticks me off the most is that the deck works fine, but my system won't launch the game. The game has a launcher which launches fine, then the game itself fails to launch. Only difference now asside from endeavor/steam os is wayland vs x11 maybe?

59 Replies

optimistic-gold•2y ago

post the game log for specific games also, don't use proton within heroic, use wine also, you probably want to enable esync and fsync

flat-fuchsiaOP•2y ago

ok, fair enough. more logs but same behavior https://paste.debian.net/1299541/

optimistic-gold•2y ago

Dxvk-Nvapi should be off but dxvk should be on also, try deleting this folder, but leave the settings alone

/mnt/LData/Games/Heroic Launcher/Prefixes/Punishing Gray Raven

CommandMC•2y ago

That's not gonna work

optimistic-gold•2y ago

which part? care to elaborate? always open to knowing more :]

CommandMC•2y ago

Well, this is a sideloaded game that's installed into the prefix. Deleting the prefix will thus also delete it (also, DXVK Nvapi really doesn't matter that much. You'd see it in the logs if it would really be an issue)

optimistic-gold•2y ago

good to know, i'll look more closely

flat-fuchsiaOP•2y ago

I've redone the prefix but not since the protn > wine change. Will report back in a bit. This is nearly a fresh install.

optimistic-gold•2y ago

don't install the game to the prefix folder, those need to be sperate

flat-fuchsiaOP•2y ago

that wont explain it working on deck https://paste.debian.net/1299548/ (deck logs) also in this case the best i can get is symlinking the folder to the 'c' drive as otherwise space detection breaks and updates don't install. Which is why moved everything to a mount

rival-black•2y ago

Sadly side loaded games dont get the same level of logging, so it will be harder to diagnose problems. Similarly using proton instead of wine-ge will also not give you great logs in order to understand the issues you are having. So outside of steam (which is what any game using heroic is) Wine-GE should be the go to unless you actually know why you need proton. My go to starting point is: - Ensure you have installed all the wine dependencies (on your desktop, not steam deck) .. You can find them here https://discord.com/channels/812703221789097985/1044301598018515105 (though since you are in flatpak im not sure how much it matters, personally i just use heroic from AUR..) - Use Wine-GE-Latest from heroic's wine manager.

flat-fuchsiaOP•2y ago

Ive since ran different distros. Whatever i run, i keep ending up with that same uuid registration error. Googling finds this sole reddit post which describes the same behavior to a tee https://www.reddit.com/r/usebottles/comments/17t04oh/game_not_running_even_though_the_launcher_is_fine/ It is a different game but still a Unity based one.

From the usebottles community on Reddit

Explore this post and more from the usebottles community

flat-fuchsiaOP•2y ago

Some combo of unity, radeon 6000 and wine just doesn't quite work.

rival-black•2y ago

i play unity games on a radeon 6000 series in wine-ge all the time i even develop games with this combo can you post logs? the prior links are bad

flat-fuchsiaOP•2y ago

https://rentry.co/vu98b

System info

CPU: 12x AMD Ryzen 5 5600X 6-Core Processor Memory: 33.55 GB (used: 3.84 GB) GPUs: GPU 0: Name: Advanced Micro Devices, Inc. [AMD/ATI] Navi 21 [Radeon RX 6800/6800 XT / 6900 XT] IDs: D=73bf V=1002 SD=439e SV=1da2 Driver: amdgpu OS: Fedora Linux 39 (KDE Plasma) (linux) (Wayland) The...

rival-black•2y ago

have you installed all the wine dependencies for your distro? https://github.com/lutris/docs/blob/master/WineDependencies.md

flat-fuchsiaOP•2y ago

yes

rival-black•2y ago

have you rebooted since?

flat-fuchsiaOP•2y ago

yep

rival-black•2y ago

id check to make sure vulkan for your system is up and running properly you could also run inxi -SMGxx

flat-fuchsiaOP•2y ago

System:
  Host: fedora Kernel: 6.6.2-201.fc39.x86_64 arch: x86_64 bits: 64
    compiler: gcc v: 2.40-13.fc39 Desktop: KDE Plasma v: 5.27.9 tk: Qt
    v: 5.15.11 wm: kwin_wayland dm: SDDM Distro: Fedora release 39 (Thirty
    Nine)
Machine:
  Type: Desktop Mobo: Gigabyte model: B550I AORUS PRO AX
    serial: <superuser required> UEFI: American Megatrends LLC. v: F15
    date: 01/04/2022
Graphics:
  Device-1: AMD Navi 21 [Radeon RX 6800/6800 XT / 6900 XT] vendor: Sapphire
    driver: amdgpu v: kernel arch: RDNA-2 pcie: speed: 16 GT/s lanes: 16 ports:
    active: DP-2,HDMI-A-1 empty: DP-1,DP-3 bus-ID: 0d:00.0 chip-ID: 1002:73bf
  Display: wayland server: X.org v: 1.20.14 with: Xwayland v: 23.2.2
    compositor: kwin_wayland driver: X: loaded: amdgpu
    unloaded: fbdev,modesetting,radeon,vesa dri: radeonsi gpu: amdgpu
    d-rect: 4711x3699 display-ID: 0
  Monitor-1: DP-2 pos: bottom-l res: 3440x1440 size: N/A
  Monitor-2: HDMI-A-1 pos: top-right res: 1271x2259 size: N/A
  API: EGL v: 1.5 platforms: device: 0 drv: radeonsi device: 1 drv: swrast
    surfaceless: drv: radeonsi wayland: drv: radeonsi x11: drv: radeonsi
    inactive: gbm
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 23.2.1 glx-v: 1.4
    direct-render: yes renderer: AMD Radeon RX 6800 XT (navi21 LLVM 16.0.6 DRM
    3.54 6.6.2-201.fc39.x86_64) device-ID: 1002:73bf display-ID: :0.0
  API: Vulkan v: 1.3.268 surfaces: xcb,xlib,wayland device: 0
    type: discrete-gpu driver: mesa radv device-ID: 1002:73bf device: 1
    type: cpu driver: mesa llvmpipe device-ID: 10005:0000

System:
  Host: fedora Kernel: 6.6.2-201.fc39.x86_64 arch: x86_64 bits: 64
    compiler: gcc v: 2.40-13.fc39 Desktop: KDE Plasma v: 5.27.9 tk: Qt
    v: 5.15.11 wm: kwin_wayland dm: SDDM Distro: Fedora release 39 (Thirty
    Nine)
Machine:
  Type: Desktop Mobo: Gigabyte model: B550I AORUS PRO AX
    serial: <superuser required> UEFI: American Megatrends LLC. v: F15
    date: 01/04/2022
Graphics:
  Device-1: AMD Navi 21 [Radeon RX 6800/6800 XT / 6900 XT] vendor: Sapphire
    driver: amdgpu v: kernel arch: RDNA-2 pcie: speed: 16 GT/s lanes: 16 ports:
    active: DP-2,HDMI-A-1 empty: DP-1,DP-3 bus-ID: 0d:00.0 chip-ID: 1002:73bf
  Display: wayland server: X.org v: 1.20.14 with: Xwayland v: 23.2.2
    compositor: kwin_wayland driver: X: loaded: amdgpu
    unloaded: fbdev,modesetting,radeon,vesa dri: radeonsi gpu: amdgpu
    d-rect: 4711x3699 display-ID: 0
  Monitor-1: DP-2 pos: bottom-l res: 3440x1440 size: N/A
  Monitor-2: HDMI-A-1 pos: top-right res: 1271x2259 size: N/A
  API: EGL v: 1.5 platforms: device: 0 drv: radeonsi device: 1 drv: swrast
    surfaceless: drv: radeonsi wayland: drv: radeonsi x11: drv: radeonsi
    inactive: gbm
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 23.2.1 glx-v: 1.4
    direct-render: yes renderer: AMD Radeon RX 6800 XT (navi21 LLVM 16.0.6 DRM
    3.54 6.6.2-201.fc39.x86_64) device-ID: 1002:73bf display-ID: :0.0
  API: Vulkan v: 1.3.268 surfaces: xcb,xlib,wayland device: 0
    type: discrete-gpu driver: mesa radv device-ID: 1002:73bf device: 1
    type: cpu driver: mesa llvmpipe device-ID: 10005:0000

vulkaninfo returns a buncha things not sure how usefull to post

rival-black•2y ago

it seems fine tbh.. what happens when it starts up?

flat-fuchsiaOP•2y ago

nothing same behavior as in the reddit post

rival-black•2y ago

nothing in these logs is really sticking out :/ i dont have this game to try myself

optimistic-gold•2y ago

Which game? I might have it

rival-black•2y ago

says in the logs

optimistic-gold•2y ago

I'm blind

flat-fuchsiaOP•2y ago

https://pgr.kurogame.net

Punishing: Gray Raven

Punishing: Gray Raven is a 3D post-apocalyptic and sci-fi action RPG.As a commandant of the Gray Raven unit, you will be assembling an elite team of constructs, leading them in intense action combat missions and unraveling the dark truths behind the virus disasters.

optimistic-gold•2y ago

oh it's f2p let me try it out

flat-fuchsiaOP•2y ago

15gb

optimistic-gold•2y ago

i'm getting to the launcher for this one, are you?

flat-fuchsiaOP•2y ago

yep not past tho

optimistic-gold•2y ago

okay stand by when you click Enter does it close and then open again?

flat-fuchsiaOP•2y ago

yep

optimistic-gold•2y ago

okay, yeah that's probably broken since i'm getting it as well, unfortunately side loaded games are always tricky, we can't know if it needs another dependency or not

flat-fuchsiaOP•2y ago

i would let it go if it didn't work on the deck

rival-black•2y ago

if its unity based probably need dotnet47 or48 or something

flat-fuchsiaOP•2y ago

worth a try, think ive done mfc140 no dice

flat-fuchsiaOP•2y ago

how valve what magic is it

flat-fuchsiaOP•2y ago

there a way to run with sys call dbg so i can compare pc vs steam?

subsequent-cyan•2y ago

Lutris installs vcrun2015 You could try out lutris and if it works it should be simply to reproduce in heroic

flat-fuchsiaOP•2y ago

yea did vcrun2015

wise-white•16mo ago

hey man did you got it working in the end?

flat-fuchsiaOP•16mo ago

Not on my pc no. The latest updates have also started to hard crash on the deck when trying to play any cinematics. So i had to give up the linux desktop dream again

rival-black•16mo ago

enable prefer system libraries on games with cinematics that dont work

wise-white•16mo ago

damm,guess i have to keep playing on my phone how do i do that?

rival-black•16mo ago

game settings -> other -> prefer system libs

provincial-silver•16mo ago

Should we enable prefer system libraries by default on flatpak? Will fix all this "I had to give up on desktop Linux" problems

wise-white•16mo ago

thank you

flat-fuchsiaOP•16mo ago

trying this. re added as wine. chilling at this screen

provincial-silver•16mo ago

try restarting heroic sometimes it gets stuck like that

flat-fuchsiaOP•16mo ago

Did. Starting up i get a brief playing message, got the updating wine prefix window and nothing Logs just have the headder for the app and an end of log line

optimistic-gold•16mo ago

that can be a starting point to analyze configuration/settings

flat-fuchsiaOP•16mo ago

Launching "Punishing Gray Raven - wine" (sideload)
Native? No
Installed in: undefined

System Info:
CPU: 8x AMD Custom APU 0932
Memory: 15.53 GB (used: 2.42 GB)
GPUs:
  GPU 0:
    Name: Advanced Micro Devices, Inc. [AMD/ATI] Sephiroth [AMD Custom GPU 0405]
    IDs: D=1435 V=1002 SD=0123 SV=1002
    Driver: amdgpu
OS: SteamOS 3.5.15 holo (linux)

The current system is a Steam Deck (model: OLED) in game mode
We are running inside a Flatpak container

Software Versions:
  Heroic: 2.13.0 Dorry & Broggy
  Legendary: 0.20.34 Direct Intervention
  gogdl: 1.0.0
  Nile: 1.0.1 Jonathan Joestar

Game Settings: {
    "autoInstallDxvk": true,
    "autoInstallDxvkNvapi": true,
    "autoInstallVkd3d": true,
    "preferSystemLibs": true,
    "enableEsync": true,
    "enableFsync": true,
    "nvidiaPrime": false,
    "enviromentOptions": [],
    "wrapperOptions": [],
    "showFps": false,
    "showMangohud": false,
    "useGameMode": true,
    "battlEyeRuntime": true,
    "eacRuntime": true,
    "language": "",
    "wineVersion": {
        "bin": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/bin/wine",
        "name": "Wine - Wine-GE-latest",
        "type": "wine",
        "lib": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib64",
        "lib32": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib",
        "wineserver": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/bin/wineserver"
    },
    "winePrefix": "/home/deck/Games/Heroic/Prefixes/default/Punishing Gray Raven - wine",
    "wineCrossoverBottle": ""
}

Game launched at: Mon Feb 12 2024 18:49:55 GMT-0500 (Eastern Standard Time)

============= End of log =============

Launching "Punishing Gray Raven - wine" (sideload)
Native? No
Installed in: undefined

System Info:
CPU: 8x AMD Custom APU 0932
Memory: 15.53 GB (used: 2.42 GB)
GPUs:
  GPU 0:
    Name: Advanced Micro Devices, Inc. [AMD/ATI] Sephiroth [AMD Custom GPU 0405]
    IDs: D=1435 V=1002 SD=0123 SV=1002
    Driver: amdgpu
OS: SteamOS 3.5.15 holo (linux)

The current system is a Steam Deck (model: OLED) in game mode
We are running inside a Flatpak container

Software Versions:
  Heroic: 2.13.0 Dorry & Broggy
  Legendary: 0.20.34 Direct Intervention
  gogdl: 1.0.0
  Nile: 1.0.1 Jonathan Joestar

Game Settings: {
    "autoInstallDxvk": true,
    "autoInstallDxvkNvapi": true,
    "autoInstallVkd3d": true,
    "preferSystemLibs": true,
    "enableEsync": true,
    "enableFsync": true,
    "nvidiaPrime": false,
    "enviromentOptions": [],
    "wrapperOptions": [],
    "showFps": false,
    "showMangohud": false,
    "useGameMode": true,
    "battlEyeRuntime": true,
    "eacRuntime": true,
    "language": "",
    "wineVersion": {
        "bin": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/bin/wine",
        "name": "Wine - Wine-GE-latest",
        "type": "wine",
        "lib": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib64",
        "lib32": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib",
        "wineserver": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/bin/wineserver"
    },
    "winePrefix": "/home/deck/Games/Heroic/Prefixes/default/Punishing Gray Raven - wine",
    "wineCrossoverBottle": ""
}

Game launched at: Mon Feb 12 2024 18:49:55 GMT-0500 (Eastern Standard Time)

============= End of log =============

not much

optimistic-gold•16mo ago

"autoInstallDxvkNvapi": true,

You don't have an Nvidia GPU. Disable this you may also need to install vcrun2015

CommandMC•16mo ago

There being an "End of log" in there would suggest that Heroic isn't getting stuck somewhere and instead some other error (which most likely is shown to the user and in the general Heroic log) is preventing the game from launching

optimistic-gold•16mo ago

Installed in: undefined

also sounds like a problem tied into some other error

CommandMC•16mo ago

That's normal for sideloaded games actually

flat-fuchsiaOP•16mo ago

did yep

 
(21:53:29) INFO:    [Backend]:          Launching Punishing Gray Raven - wine (fH3gTctpiabMBtPrSrU9nr)
(21:53:30) INFO:    [Backend]:          Preventing display from sleep
(21:53:30) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-latest
(21:53:30) INFO:    [Backend]:          Preventing machine to sleep
(21:53:30) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-latest
(21:53:30) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-latest
(21:53:30) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-latest
(21:53:30) DEBUG:   [Backend]:          Running Wine command: wineboot --init
(21:53:31) INFO:    [DXVKInstaller]:    installing dxvk on... /home/deck/Games/Heroic/Prefixes/default/Punishing Gray Raven - wine
(21:53:31) INFO:    [DXVKInstaller]:    dxvk already installed!
(21:53:31) INFO:    [DXVKInstaller]:    installing vkd3d on... /home/deck/Games/Heroic/Prefixes/default/Punishing Gray Raven - wine
(21:53:31) INFO:    [DXVKInstaller]:    vkd3d already installed!
(21:53:31) INFO:    [Backend]:          launching non-native sideloaded: /home/deck/Games/Heroic/Prefixes/default/Punishing Gray Raven - wine/drive_c/Punishing Gray Raven/Punishing Gray Raven/PGR.exe}
(21:53:31) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-latest
(21:53:31) DEBUG:   [Backend]:          Running Wine command: /home/deck/Games/Heroic/Prefixes/default/Punishing Gray Raven - wine/drive_c/Punishing Gray Raven/Punishing Gray Raven/PGR.exe 
(21:53:31) DEBUG:   [Backend]:          Logging to file "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/fH3gTctpiabMBtPrSrU9nr-lastPlay.log"
(21:53:31) INFO:    [Backend]:          Stopping Power Saver Blocker
(21:53:35) INFO:    [Backend]:          Stopping Display Power Saver Blocker
(21:53:35) INFO:    [Frontend]:         Refreshing sideload Library

 
(21:53:29) INFO:    [Backend]:          Launching Punishing Gray Raven - wine (fH3gTctpiabMBtPrSrU9nr)
(21:53:30) INFO:    [Backend]:          Preventing display from sleep
(21:53:30) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-latest
(21:53:30) INFO:    [Backend]:          Preventing machine to sleep
(21:53:30) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-latest
(21:53:30) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-latest
(21:53:30) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-latest
(21:53:30) DEBUG:   [Backend]:          Running Wine command: wineboot --init
(21:53:31) INFO:    [DXVKInstaller]:    installing dxvk on... /home/deck/Games/Heroic/Prefixes/default/Punishing Gray Raven - wine
(21:53:31) INFO:    [DXVKInstaller]:    dxvk already installed!
(21:53:31) INFO:    [DXVKInstaller]:    installing vkd3d on... /home/deck/Games/Heroic/Prefixes/default/Punishing Gray Raven - wine
(21:53:31) INFO:    [DXVKInstaller]:    vkd3d already installed!
(21:53:31) INFO:    [Backend]:          launching non-native sideloaded: /home/deck/Games/Heroic/Prefixes/default/Punishing Gray Raven - wine/drive_c/Punishing Gray Raven/Punishing Gray Raven/PGR.exe}
(21:53:31) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-latest
(21:53:31) DEBUG:   [Backend]:          Running Wine command: /home/deck/Games/Heroic/Prefixes/default/Punishing Gray Raven - wine/drive_c/Punishing Gray Raven/Punishing Gray Raven/PGR.exe 
(21:53:31) DEBUG:   [Backend]:          Logging to file "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/fH3gTctpiabMBtPrSrU9nr-lastPlay.log"
(21:53:31) INFO:    [Backend]:          Stopping Power Saver Blocker
(21:53:35) INFO:    [Backend]:          Stopping Display Power Saver Blocker
(21:53:35) INFO:    [Frontend]:         Refreshing sideload Library

Gaming

Programming

Heroic on my system fails to load certain games, same games work on my steam deck.

Did you find this page helpful?