README: Forum Guidelines
This is not an official support forum - if you are on a paid plan please open a ticket here https://console.neon.tech/app/projects?modal=support
Be Descriptive
0. Use a concise, but descriptive title.
1. Provide the "what", "why", and "how" related to your question. What are you doing, and why? How are you trying to achive it.
2. Include relevant code, or link to code that reproduces your issue if possible.
3. Include relevant logs and error messages. Make sure to redact sensitive information!
4. Explain what you've already tried. This ties back to "how"
5. Apply relevant tags, e.g use the :lang_php: PHP tag if your question is PHP-related.
6. Apply the ✅ Answered tag if your question has been answered.
Low quality posts might be locked or removed. Remember, don't ask to ask.
Be Patient
You might not receive a response immediately. The members of this Discord Server are globally distributed and might be sleeping, spending time with family, or taking a break. Be patient and someone will respond to your question as soon as possible.
Be Kind
It goes without saying that all members of the Discord server are expected to be courteous and kind. If you're struggling and becoming impatient with an issue, try not to let your frustration negatively impact your interactions with the members of this community.
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