R
Railway•7mo ago
Aurik3

Chatwoot dont works after template update

my chatwoot proyect dont work proyectId: 952abe3e-6c86-4e46-a9bc-331d605c96d7
No description
33 Replies
Percy
Percy•7mo ago
Project ID: 952abe3e-6c86-4e46-a9bc-331d605c96d7
Aurik3
Aurik3•7mo ago
hey?
Aurik3
Aurik3•7mo ago
No description
Aurik3
Aurik3•7mo ago
No description
thomas
thomas•7mo ago
Hey @Aurik3, We suffered from an #🚨|incidents today, it is resolved and we are monitoring. Your application should be working now. Please respond here if not.
Aurik3
Aurik3•7mo ago
Dont work Same issue
Aurik3
Aurik3•7mo ago
No description
thomas
thomas•7mo ago
Can you redeploy the deployment? Also, I hate to ask this, but was this working before our incident? Is this possibly an issue with your app?
Aurik3
Aurik3•7mo ago
Send failed when redeploy
No description
Alex_Ram
Alex_Ram•7mo ago
Se puede conversar en español? Podrian ayudarme, tengo problemas con una implementación
Brody
Brody•7mo ago
hey alex please open your own help thread please
Aurik3
Aurik3•7mo ago
No description
Aurik3
Aurik3•7mo ago
Also he say that i have 28 services and i only have 12
Alex_Ram
Alex_Ram•7mo ago
Brody no me deja agregar una nueva ayuda, necesito con urgencia me ayudes dentro de 30 minutos necesito presentar algo y no puedo entrar a mi sitio web. Necesito encarecidamente ayuda por favor
Brody
Brody•7mo ago
this is a primarily English speaking community, it would help greatly if you could use English, please also open your own help thread
thomas
thomas•7mo ago
@Alex_Ram Por favor tenga en cuenta que solo podemos ofrecer soporte en inglés. Sin embargo, tuvimos una interrupción que podría haber afectado su aplicación. Lo hemos resuelto por nuestra parte. Espero que también se haya solucionado para usted. Le sugiero que utilice ChatGPT para traducir sus problemas cuando pida ayuda.
Aurik3
Aurik3•7mo ago
@thomas I am having serious problems with my clients due to the loss of service, is it possible to know when I will be able to have active service again?
thomas
thomas•7mo ago
Hey Aurik3, generally, it is against the rules to tag team members. No harm this time. Our outtage has completely recovered I don't follow I am loading up your project in my admin pannel now and will look
Aurik3
Aurik3•7mo ago
Aurik3
Aurik3•7mo ago
No description
Brody
Brody•7mo ago
please give this a try to redeploy your service https://bookmarklets.up.railway.app/service-redeploy/ (only works on desktop)
thomas
thomas•7mo ago
Railway
404 - Page not found
Railway is an infrastructure platform where you can provision infrastructure, develop with that infrastructure locally, and then deploy to the cloud.
thomas
thomas•7mo ago
I would recommend redoploying like Brody Said @Brody They redeployed and got this again We should be able to build dockerfiles right?
Aurik3
Aurik3•7mo ago
I'm not close to a PC
Brody
Brody•7mo ago
for sure, but my fear is that a lot of these users are facing a redeploy bug where redeploying via the 3 dot menu will redoploy some super old broken deployment
Aurik3
Aurik3•7mo ago
I can try later
thomas
thomas•7mo ago
If you give me permission I will do it for you
Brody
Brody•7mo ago
Thomas can you try to use the bookmarklet through your admin view
Aurik3
Aurik3•7mo ago
Yes please
thomas
thomas•7mo ago
Yeah, I just need them to confirm. It should work the same, the admin view is just pretending I am every user at once.
thomas
thomas•7mo ago
Railway
404 - Page not found
Railway is an infrastructure platform where you can provision infrastructure, develop with that infrastructure locally, and then deploy to the cloud.
thomas
thomas•7mo ago
Seems to have worked @Aurik3
Aurik3
Aurik3•7mo ago
Yeah guys its works thks soo much