R
Railway7mo ago
sambhav

Not able to bring back a couple of CRON jobs to live status

During the outage today all of our services were down. I redeployed now and they seem to be up now except for a couple of CRON jobs that still show in error state. I do not see a way to redeploy those jobs. If I click on 'run now' then it shows an error of ' Cannot redeploy without a snapshot ' note - the business owner changed the region for all services as he thought the error is only for us-west. not sure if this has created a problem with the cron jobs services How to I make the two services green state now ?
13 Replies
Percy
Percy7mo ago
Project ID: 20f1c8cb-7c67-4474-a8e7-7f50a349d80f
sambhav
sambhav7mo ago
20f1c8cb-7c67-4474-a8e7-7f50a349d80f
thomas
thomas7mo ago
Hey @sambhav I would suggest redeploying those CRON jobs if they still haven't recovered. The incident is resolved now and you shouldn't be seeing these issues. Please let me know if you still are.
sambhav
sambhav7mo ago
hi, thanks for replying, I don't know how to redeploy those ? Are you suggesting I delete the ones that are there and recreate ?
Brody
Brody7mo ago
you should be able to press the run now button
sambhav
sambhav7mo ago
I tried that, that shows an error "Cannot redeploy without a snapshot"
Brody
Brody7mo ago
what is the source of your cron service? docker image? github repo? cli?
sambhav
sambhav7mo ago
github repo
Solution
Brody
Brody7mo ago
sambhav
sambhav7mo ago
ok it went to 'building' status now.
Brody
Brody7mo ago
good sign
sambhav
sambhav7mo ago
ok both crons are showing success, thanks for the help.
Brody
Brody7mo ago
no problem!