MYSQL Filled memory disk, cant free up space
Hey guys, the Database is full on the memory disk, and our entire existing user base now cannot access the dashboard. What can I do to either free up memory or expand it instantly?
23 Replies
Project ID:
771af5a2-7c2f-43d9-8007-9efdb7e670b0
771af5a2-7c2f-43d9-8007-9efdb7e670b0
@Angelo - production 50gb postgres volume is full and has crashed, request to increase volume size
Will unblock for ya
I've set up a call with Angelo I believe from the Contact button, to increase volume, but earliest call is in 1 hour 30 mins
Thank you guys so much
We've completely lost connection to the database, we cant even remove data to free up space
Is there any ETA on this?
Okay- just growed the volume to 100GB
Try now
Thank you so much, everything works now
Thank you guys for resolving it this fast
@Angelo is there any way we can increase it even more? I've setup a call through the railway contact application and no one has joined
We would like to upgrade our plan in all aspects
Whoops! thought we resolved this just as
Yes, super happy to jump on
Same link?
Sure, lets do same link!
1 min, jumping on, was setting up my christmas tree π
Haha all good
@Kida - sent you an email, can you reply with your non-gmail emails so that I can copy you in on a thread with our Ops. person running the quote. I think we have a good deal for y'all.
cc @Christian
Sending asap!
I love how we're bouncing through different channels haha
Chat is fast π
Hahaha true
But we can't fufill contractual obligations over Discord
Sent the email
Perfect.
Im more of a Discord guy too so its all good haha
Thank you by the way, we are all very surprised at how fast this was handled
So we thank you guys, we appreciate it
Speed is king, the same way you need to fufill orders.
@Kida - gentle tag, I think we got down to the number you wanted, but I know it's late where you are at, if you think it can work, we can enable everything on invoice send.
Hey! Awesome, sounds good! Since im not responding to the emails I'll ping the team
Is there any way we can get an overview of the package?
https://docs.railway.app/reference/support#business-class
As for resources, you get flexible caps up to
- 64 vCPU per Service
- 64 GB per Service
- 1 TB Mounted Disks
One note here is that you can also directly raise issues in Discord or Slack, your call, and you get my number.
Awesome, thats a no brainer for us
I'll ping the team to respond so we can get the ball rolling, thanks for this