R
Railwayβ€’11mo ago
Kida

MYSQL Filled memory disk, cant free up space

Hey guys, the Database is full on the memory disk, and our entire existing user base now cannot access the dashboard. What can I do to either free up memory or expand it instantly?
No description
23 Replies
Percy
Percyβ€’11mo ago
Project ID: 771af5a2-7c2f-43d9-8007-9efdb7e670b0
Kida
Kidaβ€’11mo ago
771af5a2-7c2f-43d9-8007-9efdb7e670b0
Brody
Brodyβ€’11mo ago
@Angelo - production 50gb postgres volume is full and has crashed, request to increase volume size
angelo
angeloβ€’11mo ago
Will unblock for ya
Kida
Kidaβ€’11mo ago
I've set up a call with Angelo I believe from the Contact button, to increase volume, but earliest call is in 1 hour 30 mins Thank you guys so much We've completely lost connection to the database, we cant even remove data to free up space Is there any ETA on this?
angelo
angeloβ€’11mo ago
Okay- just growed the volume to 100GB Try now
Kida
Kidaβ€’11mo ago
Thank you so much, everything works now Thank you guys for resolving it this fast @Angelo is there any way we can increase it even more? I've setup a call through the railway contact application and no one has joined We would like to upgrade our plan in all aspects
angelo
angeloβ€’11mo ago
Whoops! thought we resolved this just as Yes, super happy to jump on Same link?
Kida
Kidaβ€’11mo ago
Sure, lets do same link!
angelo
angeloβ€’11mo ago
1 min, jumping on, was setting up my christmas tree 😐
Kida
Kidaβ€’11mo ago
Haha all good
angelo
angeloβ€’11mo ago
@Kida - sent you an email, can you reply with your non-gmail emails so that I can copy you in on a thread with our Ops. person running the quote. I think we have a good deal for y'all. cc @Christian
Kida
Kidaβ€’11mo ago
Sending asap! I love how we're bouncing through different channels haha
angelo
angeloβ€’11mo ago
Chat is fast 😐
Kida
Kidaβ€’11mo ago
Hahaha true
angelo
angeloβ€’11mo ago
But we can't fufill contractual obligations over Discord
Kida
Kidaβ€’11mo ago
Sent the email
angelo
angeloβ€’11mo ago
Perfect.
Kida
Kidaβ€’11mo ago
Im more of a Discord guy too so its all good haha Thank you by the way, we are all very surprised at how fast this was handled So we thank you guys, we appreciate it
angelo
angeloβ€’11mo ago
Speed is king, the same way you need to fufill orders. @Kida - gentle tag, I think we got down to the number you wanted, but I know it's late where you are at, if you think it can work, we can enable everything on invoice send.
Kida
Kidaβ€’11mo ago
Hey! Awesome, sounds good! Since im not responding to the emails I'll ping the team Is there any way we can get an overview of the package?
angelo
angeloβ€’11mo ago
https://docs.railway.app/reference/support#business-class As for resources, you get flexible caps up to - 64 vCPU per Service - 64 GB per Service - 1 TB Mounted Disks One note here is that you can also directly raise issues in Discord or Slack, your call, and you get my number.
Kida
Kidaβ€’11mo ago
Awesome, thats a no brainer for us I'll ping the team to respond so we can get the ball rolling, thanks for this
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