how to unsubscribe my hobby plan billing
hii hello, I used to use railway to deploy a project, but the project is no longer used and I want to stop it, but the bill is still running, how do I stop it? sorry I don't understand how to stop it, thanks
36 Replies
Project ID:
69dc274c-64db-4ffd-98d3-63a1d3d569e5https://railway.app/account/billing
manage subscription
cancel plan
this is my project ID 69dc274c-64db-4ffd-98d3-63a1d3d569e5
where?
do i need to pay all the bills so i can cancel it?
you're on the trial plan, that's an unpaid plan
what's the differences? sorry i dont know much
if you no longer want a railway account you can just delete the account
so do i need to pay all the bills first?
that do be what it says
idk how to stop it and now it still charges me to this month
as per your screenshot, you'd need to pay those invoices off
but after i pay it does it still charge for the next month?
as per your screenshot, after you pay them off you would then be able to delete the account
is it possible to stop the subscribe just to make sure the biling is not adding anymore, then i'll pay later
for now i'm in difficult situation and can't afford to pay the bill. So i just want to stop the subscribe just to make the billing not to keep updating
do you have any intention of using railway in the future?
i do have intention to use railway in the future
then just log out, and open a new account when you want to use railway
make sure to unlink your github from this account first
what about the billing? isn't gonna keep adding up?
there obviously isn't a way to stop it, so just throw the account away, it's not like you have a card on the account right?
i tried it, but the github account can't be disconnect to the previous railway account, so i can't use my github account anymore in the new railway account. Or is there a way?
why can't you disconnect the github account?
i'm not really sure why, it's just keep reconnect the account itself
just click the trash icon?
i already did it in my past account, but when i create a new account and trying to connect to github, it shows alert that my github still connected to my past railway account
can you show me that github is indeed removed from the old railway account
sure
have you gone into your github account and also removed the railway app
i've done it, but after i authorized the github again from the new railway account, it keeps showing up
okay my recommendation would be to leave it as it is for now, and open up another help thread when you want to get back into railway in the future
because right now the team is on holidays and this isnt detrimental to the platform or someone's hosted services
okay, thanks brody for the support i really appreciate it.
soo when i want to use railway in the future i open new thread and ask for help?
yes
okay thanks for your help. sorry to bother you with this problem
no worries at all