Entire team is unable to login
There seems to be an issue with logins for the past few days, only I who log in with GitHub can access Railway but nobody who has to log in with company e-mails can.
Can somebody look into this for us?
12 Replies
Project ID:
N/AN/A
it's the weekend right now but I will get someone on this tomorrow for you!
Thread has been flagged to Railway team by @Adam.
Going through the motions here, are you sure it’s not something on your end with the company emails? that’s a very odd issue
No, it's been like this for a few days. I've had to add peoples personal github emails so they can login.
I’ve pinged in the team, they will assist you in the next few business days. If they don’t respond here by tuesday, I will ping in the on-call team member
Uhh, what does this mean?
It means the regular login with e-mail and password doesn't work, so I've had to add peoples github e-mails so they can use the github login which does work.
It's been like it since mid last week. They reset their passwords but it fails to let them login. Something is busted.
going to need more information than "doesn't work", "fails", or "busted"
Are there any error messages or does the login just fail silently?
I'm confused by "doesn't work"
Please lay out concretely what you're trying to do. Is it that you have [email protected] trying to login to Magic, and the email doesn't make it to their inbox?