what are compute hours and why am i getting charged for them
i have 3 users, and we are launching today. is the amount of users going to affect the compute charge
GAll instances in a plan get charged compute based on the size of the instance for the time they are running during the month. For the basic Pro plan it will be around $10, BUT you get a $10 credit for your FIRST instance in the org. So total should be $25 for basic plan. If you add another instance then that is billed for its CPU time, but not another $25 fee. So two basic instances in the same org sharing storage and egress amounts would be $35.
Ri have the pro plan currently. does my user count and egress count towards compute hours?
GThey are not related.
GCompute is determined by the size of your instance you select.
G
GNumber of user never really comes in. egress is just that on its own.
MI'm also facing a similar issue to yours where I'm getting charged for Large compute when the interface is showing my current compute add-on as Small.
MThis is very concerning for my planned usage of Supabase because simple compute usage is not being metered correctly, and there is no way to view history of changes to my Compute add-on in the logs on the Pro tier beyond 24 hours.
MFurthermore, the issue is potentially worse than I expected because it appears that the compute usage metering has "accidentally" switched to Large under the Usage page after I specifically ensured that my Compute add-on is showing Small on the web interface
A@ming same issue here:
AI have no idea how I racked up 2138 hours of compute when NONE of my supabase projects are being used in production
GHow many pro projects do you have?
GCompute is every hour the instance is running, has nothing to do with use.
A@garyaustin 3 projects, 2 of them are basically dorment
Ashould I de-activate them then?
GIf they are active you get the full processing power available whether you use it or not. These are not billed by processor run time, but by you have a "server" available to you.
GSo $30 is 3 small pro plans for a month less the $10 for the first one credit.
Aoh gotcha, I was like no way I'm racking up 2138 hours of compute
Athat makes sense
Athanks!
MFor my issue, the web interface shows that I'm on Small compute, but I'm continuously being charged for Large compute. This issue is still ongoing
M@garyaustin Any insights onto this issue? Support acknowledges this problem but I'm also curious about what exactly was the bug on the backend/code that is causing this issue. I'm still waiting for further communication from Support after support email says that they need to get Billing involved
GYou are the only one I’ve seen report this so far. I have no inside info.
