If a subscription is removed from an account, does it remove the related data?
If I remove my R2 subscription, does it remove the R2 data?
SBasically I'm wondering if I remove this subscription does it kill the data? It bugged out and I can no longer access my production buckets in the interface..
CIt would probabaly remove the data. If you are having an issue using the dashboard for R2 then I would make an issue about that instead
EThere is a grace period during which your data will stay and come back if you resubscribe, I don't recall how long that period is
EHowever yes if you have an R2 dashboard issue please describe that instead
SI can no longer actually access my buckets via the UI, CLI works fine
E?support
FTo contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community. Any plan level can open a ticket for these topics.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Some issues, such as Account or Billing related issues, cannot be solved by the community. Any plan level can open a ticket for these topics.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
ENot something members of the community can help with
SI'm all paid up and all that, the actual response I get from the internal subscription endpoint lists it as paid etc, I've never seen an issue like this before. Also much appreciated and Merry Christmas :)
EIf you have an open ticket then share the number and I can take a look
SSec
S#3075135
EThanks
SNo, thank you, I wasn't expecting support like this. Means a lot!
