Stream Deck has stopped working altogether
Device: Stream Deck MK1
Software & Version: Stream Deck 6.5.0 (19904)
Windows/Mac Version: Windows 10 22H2 build 19045.3803
Question/Issue: The Stream Deck software no longer displays my firmware version, instead it says no device is found. In the Windows device manager it says "Unknown USB Device (Device Descriptor Request Failed" and then this in the properties box:
"Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed."
I have tried uninstalling and reinstalling the software, rebooting, unplugging the device and plugging it back in, changing USB ports, etc.
Any help would be appreciated!
Software & Version: Stream Deck 6.5.0 (19904)
Windows/Mac Version: Windows 10 22H2 build 19045.3803
Question/Issue: The Stream Deck software no longer displays my firmware version, instead it says no device is found. In the Windows device manager it says "Unknown USB Device (Device Descriptor Request Failed" and then this in the properties box:
"Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed."
I have tried uninstalling and reinstalling the software, rebooting, unplugging the device and plugging it back in, changing USB ports, etc.
Any help would be appreciated!
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