Immediate assistance required!

Hi, we'd like to move the Runpod instance ID 0eh6sw6tpqu2g1 (currently using 2H100s, 32vCPU 500 GB RAM, 600 GB storage) to a single A100 instance with the same 600 GB storage instance (i.e, the content of the pod 0eh6sw6tpqu2g1 mustn't be lost). It is of UTMOST importance that the new A100 instance has the same 600GB volume instance and it doesn't get lost, else it would cost us ~400$ to preprocess for the model training again. Can that be arranged on the support side? We have never tried the 'Sync Storage' option before so a bit hesitant about that
1 Reply
haris
haris6mo ago
You're more likely to get a faster and better support response by contacting support on the site, anywhere on our dashboard there should be a little support menu in the bottom right of your screen.