Immediate Assistance Required: Ongoing Service Disruption and Request for Compensation
Dear RunPod Customer Support Team,
I am currently experiencing a critical issue with your GPU instance services, which demands immediate attention. The download speeds have drastically reduced, significantly affecting my workflow. Typically, downloading 10 LohA files takes mere seconds, but it's now taking over 20 minutes. Moreover, I have an additional 15 LokR files pending download, which, at this rate, will take several hours – a situation that is unacceptable and highly inefficient.
Regrettably, my attempts to reach out to your support team have been met with silence. This lack of response is concerning, especially given the ongoing nature of the problem and its continuous drain on my credits, effectively leading to a financial loss.
Given these circumstances, I am requesting:
Immediate intervention and technical support to rectify the download speed issue.
An explanation for the sudden decrease in service performance.
Compensation for the credits expended and the significant delay caused, considering the urgency and impact of this issue.
The resolution of this matter is critical. This ongoing disruption not only impedes my current projects but also casts doubt on the dependability of RunPod's services. I am looking forward to a prompt response and a just solution to compensate for the inconvenience and losses I am currently facing.
Thank you for your immediate attention to this pressing issue.
I am currently experiencing a critical issue with your GPU instance services, which demands immediate attention. The download speeds have drastically reduced, significantly affecting my workflow. Typically, downloading 10 LohA files takes mere seconds, but it's now taking over 20 minutes. Moreover, I have an additional 15 LokR files pending download, which, at this rate, will take several hours – a situation that is unacceptable and highly inefficient.
Regrettably, my attempts to reach out to your support team have been met with silence. This lack of response is concerning, especially given the ongoing nature of the problem and its continuous drain on my credits, effectively leading to a financial loss.
Given these circumstances, I am requesting:
Immediate intervention and technical support to rectify the download speed issue.
An explanation for the sudden decrease in service performance.
Compensation for the credits expended and the significant delay caused, considering the urgency and impact of this issue.
The resolution of this matter is critical. This ongoing disruption not only impedes my current projects but also casts doubt on the dependability of RunPod's services. I am looking forward to a prompt response and a just solution to compensate for the inconvenience and losses I am currently facing.
Thank you for your immediate attention to this pressing issue.
