PUBG MOBILE•2y ago

I can't choose region or play on any region

Ddelfin When you provide your past purchase records, you should only include the __amoun...

cata8854•1/1/24, 8:08 PM

Ok thanks

Ddelfin Yes, anything that you think will be helpful.

powerful_armadillo_65875•1/1/24, 8:19 PM

Can you help me? I lost my account

lib4n•1/1/24, 8:44 PM

I’m having a problem, I can’t access my pubgm account because I changed my phone number and I can’t get through second verification cause PUBGM uses my previous phone number, does anyone know how I can fix this problem?

HHejteri Owner Stjepan Where we can find QBZ?@delfin🐬

Hejteri Owner Stjepan•1/1/24, 9:33 PM

@delfin

bahoz•1/1/24, 9:42 PM

I have a question i bought another device but i want to add my phone number tomy acount log in it will be allowed or i must waiting some day ?

Abdo_MegahedOP•1/1/24, 9:45 PM

Why's no one answering people

bahoz•1/1/24, 9:47 PM

@delfin

Silver_Bias•1/1/24, 10:09 PM

need some help with my account

Silver_Bias•1/1/24, 10:10 PM

anyone?

Ddelfin Where did you download the game from?

powerful_armadillo_65875•1/1/24, 10:41 PM

The first time I downloaded the game in the United Arab Emirates, then in Morocco, and it was shipped more than once in the Emirates.

Gina Mann•1/1/24, 11:37 PM

I am on Ipad 7th Gen, IOS 17.2.
I upgraded yesterday to IOS 17 from 16.
Also acceditnly delted the game and re-installed.
Using the same Graphic settings as before the game FPS is not choppy.
How can I fix this?

Vico•1/2/24, 2:19 AM

Has pubg ever thought about allowing you to un upgrade a weapon skin and get partial materials back?

Ak god•1/2/24, 2:28 AM

Hello I want to refund

Vico•1/2/24, 3:45 AM

Hi in trying to switch between accounts and every time I switch and use password it says there is suspicious activity and makes me use verification is there a way to turn it off?

Ajit Kumar Verma•1/2/24, 4:09 AM

When next uc purchase gifts event coming

GGina Mann I am on Ipad 7th Gen, IOS 17.2. I upgraded yesterday to IOS 17 from 16. Also acc...

ArcNyte•1/2/24, 4:24 AM

It seems like a known issue for IOS. You can react to similar issue from #bugs with "

" and hope that it gets fixed soon.

ArcNyte•1/2/24, 4:32 AM

Meanwhile you can also try solutions from #faq 4.7 and see if it works.

Z•1/2/24, 4:53 AM

Any news on purchase gifts?:SnugPug:

ZZ Any news on purchase gifts?:SnugPug:

erfan•1/2/24, 5:05 AM

all the news is probably gonna be in #game-news

erfan•1/2/24, 5:05 AM

and updates n stuff will be added there

Eerfan all the news is probably gonna be in #game-news

Z•1/2/24, 5:05 AM

Alr :PeepoBlush:

HHejteri Owner Stjepan Where we can find QBZ?@delfin🐬

Zuelle•1/2/24, 5:15 AM

Hi, @Hejteri Owner Stjepan! :kirbydance: QBZ is made available to the majority of maps we have in-game but it is a common weapon in the map of Sanhok for your convenience.

Dyno•1/2/24, 5:15 AM

Please contact the customer service for further assistance, @powerful_armadillo_65875. Refer to subpoint 5.4 in #faq for further information.

Dyno•1/2/24, 5:16 AM

Please contact the customer service for further assistance, @alsumali. Refer to subpoint 5.4 in #faq for further information.

Bbahoz I have a question i bought another device but i want to add my phone number tom...

Zuelle•1/2/24, 5:17 AM

Hello there, @bahoz. It is allowed for as long as you haven't unlinked anything prior to linking the said phone number.

Dyno•1/2/24, 5:18 AM

We are unable to provide assistance if you do not ask a question or state a problem, @Abdo_Megahed. Remember to read through #faq before asking questions in the support channels.

Dyno•1/2/24, 5:18 AM

Please contact the customer service for further assistance, @Silver_Come. Refer to subpoint 5.4 in #faq for further information.

GGina Mann I am on Ipad 7th Gen, IOS 17.2. I upgraded yesterday to IOS 17 from 16. Also acc...

Zuelle•1/2/24, 5:21 AM

Hi, @Gina Mann. :4227bearpumpkin2: Please confirm of I understand it correctly. So you have upgraded to iOS 17.2 from iOS 16 & accidentally deleted the game but reinstalled.

You are still using the same Graphic settings but you get FPS drops like the game became choppy? :hmmok:

VVico Has pubg ever thought about allowing you to un upgrade a weapon skin and get par...

Zuelle•1/2/24, 5:23 AM

Hey there, @Vico. :kirbydance: Sounds like a good idea. However, it is not possible to degrade an upgradable weapon skin once it is upgraded but when you get the same skin twice you'll be able to acquire corresponding materials.

AAk god Hello I want to refund

Zuelle•1/2/24, 5:24 AM

Happy New Year, @AK GOD. :emoji_7: Refunds are not possible to be done in-game as all purchases are final.

VVico Hi in trying to switch between accounts and every time I switch and use password...

Zuelle•1/2/24, 5:25 AM

You may do this:

Sheraz Plays•1/2/24, 5:27 AM

Sheraz Plays•1/2/24, 5:28 AM

I have an issue with my matchmaking

Sheraz Plays•1/2/24, 5:28 AM

@Error

Sheraz Plays•1/2/24, 5:29 AM

Actually i am Pakistani and i have region Pakistan and also flag Pakistan. Turned of matchmaking my language

Ajit Kumar Verma•1/2/24, 5:29 AM

@Zobel can you tell me When next uc purchase gift event coming.

Sheraz Plays•1/2/24, 5:30 AM

Bug still i am getting foreign lobby

Sheraz Plays•1/2/24, 5:30 AM

Mostly Arabic loobg

Sheraz Plays•1/2/24, 5:30 AM

Lobby

Sheraz Plays•1/2/24, 5:30 AM

And that’s why i am facing very high ms

Sheraz Plays•1/2/24, 5:30 AM

@Zobel

AAjit Kumar Verma @Zobel can you tell me When next uc purchase gift event coming.

Zuelle•1/2/24, 5:30 AM

We currently do not have a specific release date for the upcoming update, @Ajit Kumar Verma. Once we do, we will publish further information in #game-news.

Z•1/2/24, 5:31 AM

Region Has a effect on ms :froggie_sip: :froggie_sip: :froggie_sip: