The current usage is too high.
Two days ago, due to the buggy code I updated, DB engress usage exceeded 500GB, and the bill exceeded $600.
Can you give me a discount for the sudden excessive usage after January 4th?
This was clearly my mistake, but the bill was too high. Please help me.
Solution:Jump to solution
Yes, with Brody's help I set usage limits and changed to use a private network and my egress usage went down. thank you
31 Replies
Project ID:
367ca2fd-0f4e-460e-9c8c-1469b507da1aproject id please
367ca2fd-0f4e-460e-9c8c-1469b507da1a
500 x 0.10 = 50
not sure where the $600 number is coming from?
that's ~6 terabytes of egrees, wow
I'll flag the team for you, but please don't get your hopes up
sorry. But the Estimated Bill is $300
in the mean time, have you swapped to using the private network to communicate with your database so that there will be no database to service egress charges?
no
are you going to?
Use DATABASE_URL when sending a query to the database.
yeah and that's why you are seeing egrees costs, you aren't using the private url
postgres.railway.internal
oh...
I didn't think about internal networking.
yes but there's a private url variable available for you to use in your reference
the private network has no costs associated with it unlike when you use the public url
I will change it to use private networking right away.
Thread has been flagged to Railway team by @Brody.
Should I speak to the railway team about bill that are too high?
as a hobby user you are only entitled to community support, but I have flagged the team for you and they will reply here
keep in mind it is the weekend so they will be getting back to you on a weekday, and again, please do not get your hopes up
thanks.
and you might want to look into setting a usage limit too
that button
Yes, I will
and as a community member, that's about all I can do for you, please wait for a reply from the team
have a nice day/night!
Hey there @Dohyu, Ray and I reviewed this case and we are going to comp your bill. Moving forward please use the https://docs.railway.app/reference/private-networking#internal-dns of a service to avoid egress costs.
Question for you while I have you: were you unaware of the usage limit feature that we have? - https://docs.railway.app/reference/usage-limits
Is this the account you are referring to?
I don't see it that high.
Solution
Yes, with Brody's help I set usage limits and changed to use a private network and my egress usage went down. thank you
Ty @Brody π - cool to mark this as closed, and for posterity, to anyone else who might be coming to this thread, using the private network saves you money.
Rationale: it is because that our provider GCP forwards these costs onto us and as such, we need to recoup that. Our move to Railway Metal helps us with this.
!resolve
@Ray has marked this thread as resolved.
going to leave this thread as locked since a new thread has already been opened to continue this one
https://discord.com/channels/713503345364697088/1193936404594557011
but going forward threads won't be auto locked when the
!resolve command is used