Plex Widget Not Working

My Plex app is linked with the green ping but the widget still has the red circle. Checking the log file I see the following line below. ERROR failed to communicate with media server 'plex' (xxxxxxxxxxxxx): Error: Unexpected close tag Line: 42 Column: 7 Char: >
12 Replies
Manicraft1001
Manicraft100110mo ago
Hi, what is your Plex URL?
Manicraft1001
Manicraft100110mo ago
No / or other ending (eg. index.html)?
AfroBushido
AfroBushido10mo ago
Correct there is nothing after the port, the automatic hyperlink added the slash
Tag
Tag10mo ago
2 possibilities. Wrong token, sometimes plex is finecky and only wants to use the token you'd get from accessing the IP entered directly. Strong security settings in plex forbidding communication, check network settings in plex.
AfroBushido
AfroBushido10mo ago
I grabbed the token from the IP, I think the token is fine because the Plex app icon on Homarr has the green ping status. It is just the Plex widget that is not working
AfroBushido
AfroBushido10mo ago
These are my Plex network settings
No description
AfroBushido
AfroBushido10mo ago
Any other suggestions to fix this?
Manicraft1001
Manicraft100110mo ago
Sorry that we didn't get back. Do you run using Cloudflare or any reverse proxy? And I assume you set the correct Plex token? Also tried the global one? The normal token sometimes doesn't work and can expire.
AfroBushido
AfroBushido10mo ago
Yes I do run my domain on Cloudflare, and I am running an NGINX proxy. I’m not too sure which token I grabbed or how to grab a global one. To grab my token I recall accessing my Plex server with the IP address and going to one of my shows to view the XML and grabbed it from there
jackkerouac
jackkerouac8mo ago
Did you ever find a solution to this? I am having the same issue. The error I am getting from Homarr is: ERROR failed to communicate with media server 'plex' (ce8b1xxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx): TypeError: fetch failed The Media Server widget works fine. My Internal address to Plex is http://192.168.0.32:32400. If I change it to add the /web, then the icon goes green, but the Media Server widget icon goes red.
Manicraft1001
Manicraft10018mo ago
Hi @jackkerouac , can you try to paste the URL into your browser, wait it for redirect you and then copy it to Homarr again? Then I'd suggest clearing cache and reloading the site
Want results from more Discord servers?
Add your server