The expanse: A Telltale Series stuck on installing prerequisites.

rubber-blue · 2024-01-15T19:39:40.049Z

Hi, I tried to install The Expanse on a regular SteamDeck. I've tried with different versions of Proton, and have installed vcrun2022 using winetricks. However, any time I press play it displays "installing prerequisites" and gets stuck there, with no indication that anything's actually happening. Hopefully some of you guys know what the problem is.

R

radical-lime•1/15/24, 7:42 PM

send the Heroic log, that should tell if anything is wrong

R

rubber-blueOP•1/15/24, 7:45 PM

message.txt330.11KB

R

rubber-blueOP•1/15/24, 7:47 PM

Launching "The Expanse - A Telltale Series" (legendary)
Native? No
Installed in: /home/deck/Games/Heroic/TheExpanseATelltaleSeries

System Info:
CPU: 8x AMD Custom APU 0405
Memory: 15.54 GB (used: 4.59 GB)
GPUs:
GPU 0:
Name: Advanced Micro Devices, Inc. [AMD/ATI] VanGogh [AMD Custom GPU 0405]
IDs: D=163f V=1002 SD=0123 SV=1002
Driver: amdgpu
OS: SteamOS 3.4.8 holo (linux)

The current system is a Steam Deck (model: LCD) in desktop mode
We are running inside a Flatpak container

Software Versions:
Heroic: 2.12.0 Vegapunk
Legendary: 0.20.34 Direct Intervention
gogdl: 0.7.3
Nile: 1.0.0 Jonathan Joestar

Game Settings: {
"autoInstallDxvk": true,
"autoInstallVkd3d": true,
"preferSystemLibs": false,
"enableEsync": true,
"enableFsync": true,
"nvidiaPrime": false,
"enviromentOptions": [],
"wrapperOptions": [],
"showFps": false,
"targetExe": "",
"useGameMode": true,
"useSteamRuntime": false,
"language": "",
"wineVersion": {
"bin": "/home/deck/.local/share/Steam/steamapps/common/Proton - Experimental/proton",
"name": "Proton - Proton - Experimental",
"type": "proton"
},
"winePrefix": "/home/deck/Games/Heroic/Prefixes",
"wineCrossoverBottle": "Heroic"
}

Game launched at: Mon Jan 15 2024 20:44:31 GMT+0100 (Central European Standard Time)

W

wet-aqua•1/15/24, 7:50 PM

you should update steam os

R

radical-lime•1/15/24, 7:53 PM

oh a lot happened in those logs

R

radical-lime•1/15/24, 7:53 PM

you by accident had this as a prefix
```
/home/deck/Games/Heroic/PrefixesLaunching "The Expanse - A Telltale Series" (legendary) Native? No Installed in: /home/deck/Games/Heroic/TheExpanseATelltaleSeries  System Info: CPU: 8x AMD Custom APU 0405 Memory: 15.54 GB (used: 3.12 GB) GPUs:   GPU 0:     Name: Advanced Micro Devices, Inc. [AMD/ATI] VanGogh [AMD Custom GPU 0405]     IDs: D=163f V=1002 SD=0123 SV=1002     Driver: amdgpu OS: SteamOS 3.4.8 holo (linux)  The current system is a Steam Deck (model: LCD) in desktop mode We are running inside a Flatpak container  Software Versions:   Heroic: 2.12.0 Vegapunk   Legendary: 0.20.34 Direct Intervention   gogdl: 0.7.3   Nile: 1.0.0 Jonathan Joestar  Game Settings: {     "autoInstallDxvk": true,     "autoInstallVkd3d": true,     "preferSystemLibs": false,     "enableEsync": true,     "enableFsync": true,     "nvidiaPrime": false,     "enviromentOptions": [],     "wrapperOptions": [],     "showFps": false,     "targetExe": "",     "useGameMode": true,     "useSteamRuntime": true,     "language": "",     "wineVersion": {         "bin": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/proton/Proton-GE-latest/proton",         "name": "Proton - Proton-GE-latest",         "type": "proton"     },     "winePrefix": "/home/deck/Games/Heroic/Prefixes/default",     "wineCrossoverBottle": "Heroic" }  Game launched at: Mon Jan 15 2024 20:26:19 GMT+0100 (Central European Standard Time)/default
```
/home/deck/Games/Heroic/PrefixesLaunching "The Expanse - A Telltale Series" (legendary) Native? No Installed in: /home/deck/Games/Heroic/TheExpanseATelltaleSeries System Info: CPU: 8x AMD Custom APU 0405 Memory: 15.54 GB (used: 3.12 GB) GPUs: GPU 0: Name: Advanced Micro Devices, Inc. [AMD/ATI] VanGogh [AMD Custom GPU 0405] IDs: D=163f V=1002 SD=0123 SV=1002 Driver: amdgpu OS: SteamOS 3.4.8 holo (linux) The current system is a Steam Deck (model: LCD) in desktop mode We are running inside a Flatpak container Software Versions: Heroic: 2.12.0 Vegapunk Legendary: 0.20.34 Direct Intervention gogdl: 0.7.3 Nile: 1.0.0 Jonathan Joestar Game Settings: { "autoInstallDxvk": true, "autoInstallVkd3d": true, "preferSystemLibs": false, "enableEsync": true, "enableFsync": true, "nvidiaPrime": false, "enviromentOptions": [], "wrapperOptions": [], "showFps": false, "targetExe": "", "useGameMode": true, "useSteamRuntime": true, "language": "", "wineVersion": { "bin": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/proton/Proton-GE-latest/proton", "name": "Proton - Proton-GE-latest", "type": "proton" }, "winePrefix": "/home/deck/Games/Heroic/Prefixes/default", "wineCrossoverBottle": "Heroic" } Game launched at: Mon Jan 15 2024 20:26:19 GMT+0100 (Central European Standard Time)/default
```
/home/deck/Games/Heroic/PrefixesLaunching "The Expanse - A Telltale Series" (legendary) Native? No Installed in: /home/deck/Games/Heroic/TheExpanseATelltaleSeries  System Info: CPU: 8x AMD Custom APU 0405 Memory: 15.54 GB (used: 3.12 GB) GPUs:   GPU 0:     Name: Advanced Micro Devices, Inc. [AMD/ATI] VanGogh [AMD Custom GPU 0405]     IDs: D=163f V=1002 SD=0123 SV=1002     Driver: amdgpu OS: SteamOS 3.4.8 holo (linux)  The current system is a Steam Deck (model: LCD) in desktop mode We are running inside a Flatpak container  Software Versions:   Heroic: 2.12.0 Vegapunk   Legendary: 0.20.34 Direct Intervention   gogdl: 0.7.3   Nile: 1.0.0 Jonathan Joestar  Game Settings: {     "autoInstallDxvk": true,     "autoInstallVkd3d": true,     "preferSystemLibs": false,     "enableEsync": true,     "enableFsync": true,     "nvidiaPrime": false,     "enviromentOptions": [],     "wrapperOptions": [],     "showFps": false,     "targetExe": "",     "useGameMode": true,     "useSteamRuntime": true,     "language": "",     "wineVersion": {         "bin": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/proton/Proton-GE-latest/proton",         "name": "Proton - Proton-GE-latest",         "type": "proton"     },     "winePrefix": "/home/deck/Games/Heroic/Prefixes/default",     "wineCrossoverBottle": "Heroic" }  Game launched at: Mon Jan 15 2024 20:26:19 GMT+0100 (Central European Standard Time)/default
```
/home/deck/Games/Heroic/PrefixesLaunching "The Expanse - A Telltale Series" (legendary) Native? No Installed in: /home/deck/Games/Heroic/TheExpanseATelltaleSeries System Info: CPU: 8x AMD Custom APU 0405 Memory: 15.54 GB (used: 3.12 GB) GPUs: GPU 0: Name: Advanced Micro Devices, Inc. [AMD/ATI] VanGogh [AMD Custom GPU 0405] IDs: D=163f V=1002 SD=0123 SV=1002 Driver: amdgpu OS: SteamOS 3.4.8 holo (linux) The current system is a Steam Deck (model: LCD) in desktop mode We are running inside a Flatpak container Software Versions: Heroic: 2.12.0 Vegapunk Legendary: 0.20.34 Direct Intervention gogdl: 0.7.3 Nile: 1.0.0 Jonathan Joestar Game Settings: { "autoInstallDxvk": true, "autoInstallVkd3d": true, "preferSystemLibs": false, "enableEsync": true, "enableFsync": true, "nvidiaPrime": false, "enviromentOptions": [], "wrapperOptions": [], "showFps": false, "targetExe": "", "useGameMode": true, "useSteamRuntime": true, "language": "", "wineVersion": { "bin": "/home/deck/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/proton/Proton-GE-latest/proton", "name": "Proton - Proton-GE-latest", "type": "proton" }, "winePrefix": "/home/deck/Games/Heroic/Prefixes/default", "wineCrossoverBottle": "Heroic" } Game launched at: Mon Jan 15 2024 20:26:19 GMT+0100 (Central European Standard Time)/default

R

radical-lime•1/15/24, 7:54 PM

then you changed it to

/home/deck/Games/Heroic/Prefixes/

/home/deck/Games/Heroic/Prefixes/

/home/deck/Games/Heroic/Prefixes/

/home/deck/Games/Heroic/Prefixes/ which contains other prefixes

R

radical-lime•1/15/24, 7:54 PM

then it installed winetricks in there

R

radical-lime•1/15/24, 7:55 PM

and then

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radical-lime•1/15/24, 7:55 PM

it somehow fell into launch loop

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radical-lime•1/15/24, 7:56 PM

try with wine-ge

Rradical-lime 1. you by accident had this as a prefix `/home/deck/Games/Heroic/PrefixesLaunchi...

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rubber-blueOP•1/15/24, 8:10 PM

Yeah, I think I must have accidentally pasted something. I noticed it looked odd, but wasn't sure what the best folder was, I guess I picked wrong.

R

radical-lime•1/15/24, 8:11 PM

by default it is

/home/deck/Games/Heroic/Prefixes/[GAME NAME]

/home/deck/Games/Heroic/Prefixes/[GAME NAME]

/home/deck/Games/Heroic/Prefixes/[GAME NAME]

/home/deck/Games/Heroic/Prefixes/[GAME NAME]

R

rubber-blueOP•1/15/24, 8:11 PM

Changing to the folder just called the expanse seem to have worked

Rradical-lime by default it is `/home/deck/Games/Heroic/Prefixes/[GAME NAME]`

R

rubber-blueOP•1/15/24, 8:12 PM

Thanks, there didn't seem to be a reset to default button, but I just found that folder and it worked. Thanks a lot for your help!

The expanse: A Telltale Series stuck on installing prerequisites.

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