Connection to Namecheap Domain

I have been struggling to connect my domain. In Namecheap, I’ve set to the following values Type: CNAME Record Host: @
Value: --------.up.railway.app. TTL: 5 min Waited for several days but Railway would continue to say “Issuing TLS Certificate.” Tried to switch host value to www and www.digitalsky.app but that resulted in “Waiting for DNS Update.” Please let me know what I may have missed. I have one domain connected from Google Domains where the host name is www.thedomainname.com
Solution:
Could you try removing the custom domain from Railway and the DNS records from Namecheap, then add it back again?
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44 Replies
Percy
Percy5mo ago
Project ID: b2fd74c6-76d4-4020-bb12-cd52e375d8f7
Percy
Percy5mo ago
Project ID: b2fd74c6-76d4-4020-bb12-cd52e375d8f7
Weatherman
Weatherman5mo ago
b2fd74c6-76d4-4020-bb12-cd52e375d8f7
Solution
Fragly
Fragly5mo ago
Could you try removing the custom domain from Railway and the DNS records from Namecheap, then add it back again?
Weatherman
Weatherman5mo ago
should i enter my domain to railway as www.digitalsky.app or just digitalsky.app? For this attempt ive put www.digi--- , and the railway instructions now ask to put www as host, so thats what ive done
Fragly
Fragly5mo ago
I'd recommend doing digitalsky.app and if you want to make www.digitalsky.app work then you can add a CNAME record that points to digitalsky.app from host www although it's entirely up to you
Weatherman
Weatherman5mo ago
ok it just worked so im gonna leave it. Thank you very much for your help
Fragly
Fragly5mo ago
no problem at all 🙂
Weatherman
Weatherman5mo ago
wait nevermind, it turns out digitalsky.app works only after you first search www.digitalsky.app - should i do your way?
Fragly
Fragly5mo ago
yes, try my way
Weatherman
Weatherman5mo ago
so to be clear, i did "digitalsky.app" in railway in namecheap i did CNAME, www, -value-, Automatic TTL, is that all fine
Brody
Brody5mo ago
digitalsky.app in railway, @ - <railways cname> in namecheap www.digitalsky.app in railway, www - <railways cname> in namecheap
Weatherman
Weatherman5mo ago
ok ill try that under digitalsky.app it says "Issuing TLS Certificate" under www.digitalsky.app it says setup complete. I get "This site can’t be reached" when clicking either
Brody
Brody5mo ago
show me both railway and namecheap please
Weatherman
Weatherman5mo ago
wym by cloudflare, i just have railway+namecheap
Brody
Brody5mo ago
my bad
Weatherman
Weatherman5mo ago
should i blur out the values
Brody
Brody5mo ago
i dont see a need to personally
Weatherman
Weatherman5mo ago
No description
Weatherman
Weatherman5mo ago
No description
Brody
Brody5mo ago
looks good you likely reached your cert issuing attempts
Duchess
Duchess5mo ago
Thread has been flagged to Railway team by @Brody.
Weatherman
Weatherman5mo ago
should i try again after some time?
Brody
Brody5mo ago
nope, please just wait for the team
Weatherman
Weatherman5mo ago
ok
Ray
Ray5mo ago
Can you try removing the domain from Railway, and re-adding them back? I'm not sure if namecheap supports root cnames
Brody
Brody5mo ago
haha I figured after several days that they would have hit their retry limit yep they do
Weatherman
Weatherman5mo ago
searching digitalsky.app now results in this
Weatherman
Weatherman5mo ago
No description
Weatherman
Weatherman5mo ago
www.digitalsky.app is ok
Brody
Brody5mo ago
what do the domains in railway say
Weatherman
Weatherman5mo ago
No description
Weatherman
Weatherman5mo ago
No description
Weatherman
Weatherman5mo ago
actually now im not sure - when i click directly from railway that happens but when i search it directly its fine but I remember last time it seemed once a device accessed it with www it worked but if searching first time without www it didnt ill try other devices tried a phone the issue occurred could deleting and reupping the whole project work? wait a minute does this have something to do with it
Weatherman
Weatherman5mo ago
domain limit?
No description
Brody
Brody5mo ago
the custom domain limit is 2
Weatherman
Weatherman5mo ago
so youre saying these are bundled as 1
Brody
Brody5mo ago
what
Weatherman
Weatherman5mo ago
I have another domain in another project, www.schoolcast.io, would adding these two make the total 3? or is it still 2
Brody
Brody5mo ago
its 2 per service
Weatherman
Weatherman5mo ago
oh fax nvm then
Brody
Brody5mo ago
disable dnssec on namecheap, remove domains from railway, remove domains from namecheap, add the domains back to railway, add the domains back to namecheap
Weatherman
Weatherman5mo ago
we're live thank you very much
Brody
Brody5mo ago
no problem!