NeonDbError: Console request failed with 422 Unprocessable Entity: active endpoints limit exceeded
Intermittently getting the following error messages in my logs for my production application:
NeonDbError: Console request failed with 422 Unprocessable Entity: active endpoints limit exceeded
Not sure why this is happening and how I can prevent it from happening.
This is how I'm connecting but I also am connecting this way when running migrations:
Please help 🙂
5 Replies
other-emerald•2y ago
active endpoints limit exceeded
This suggests you have too many branches/endpoints active, so the endpoint (defined by your connection string) cannot start.stormy-goldOP•2y ago
how can i see how many branches/endpoints i have active, what the limit is, and how i can ensure this doesnt happen?
extended-salmon•2y ago
Hey, are you on the Pro plan? There's a soft limit of 20 simultaneous active computes on the Pro plan. You can monitor the number of active computes in the Compute widget on the Neon Dashboard (bottom right corner). To avoid this issue, you could remove branches immediately after your done with them. You could also reduce the autosuspend timeout so that computes go idle more quickly. Another option would be to request a higher compute limit from Neon support.
stormy-goldOP•2y ago
Ahhh I see thank you I contacted support. If there’s any way to escalate this internally I would be grateful. We are supporting users in production and we started a big onboarding push this week which we have put on pause now until we are able to support more than 20 concurrent users. 🙏 @Daniel
Context being each user has their own branch
other-emerald•2y ago
@Barry_Moss support should be able to help 🤗