You can only have 10 volumes per project!

This is very weird because I have deleted all of the other unused volumes, however I am still not able to migrate some of my volumes. I upgraded to the pro plan, but that has just created a new team section. Even after migrating the project over to the pro plan under the team, I cannot migrate. What is the solution to this problem and is it compulsory for me to pay for the pro plan?
No description
37 Replies
Percy
Percy10mo ago
Project ID: 1c4f8bf4-e598-4d02-9336-2c07bf519c39
Jahncrypto
Jahncrypto10mo ago
1c4f8bf4-e598-4d02-9336-2c07bf519c39
Brody
Brody10mo ago
do you have more than 10 volumes? (counting all volumes from all environments)
Jahncrypto
Jahncrypto10mo ago
Yes
Brody
Brody10mo ago
are they all in use?
Jahncrypto
Jahncrypto10mo ago
Yes they are
Brody
Brody10mo ago
have you already upgraded to pro? im not seeing a pro badge
Jahncrypto
Jahncrypto10mo ago
I did upgrade to pro but when I upgraded it created a team account rather than on personal
Brody
Brody10mo ago
thats how it works
Jahncrypto
Jahncrypto10mo ago
No description
Brody
Brody10mo ago
yep thats how it works go ahead and move your project to the pro workspace (from within the project settings)
Jahncrypto
Jahncrypto10mo ago
Yeah I did that, but same result when trying to migrate You want me to do it again?
Brody
Brody10mo ago
unless i am not understanding something, this screenshot shows me you are selected on the pro workspace, but your project is not there
Jahncrypto
Jahncrypto10mo ago
I moved it back to personal again Let me just do as you say One sec
Jahncrypto
Jahncrypto10mo ago
Now I just transfered it to the pro plan
No description
Jahncrypto
Jahncrypto10mo ago
I will try to migrate on the team plan (pro) Same result
Brody
Brody10mo ago
wow thats a lot of databases
root
root10mo ago
May I ask why you need that many databases?
Jahncrypto
Jahncrypto10mo ago
We are a service provider and need a lot of databases for each partner
root
root10mo ago
Ah, makes sense
Brody
Brody10mo ago
alright, leave the project in the pro workspace, and we will flag the team for you, they will provide a solution
root
root10mo ago
You might also be able to make prefixed table names (e.g. eternals-tablename, payc-tablename, ...) to reduce the number of volumes you're using - just a suggestion, I don't know if it's viable
Jahncrypto
Jahncrypto10mo ago
Alright, thanks for the support. Please ping me so I get notified when the team responds.
Brody
Brody10mo ago
aleks do you wanna flag or want me to?
Jahncrypto
Jahncrypto10mo ago
I am not the dev, is it possible to add my dev in here - are they able to see this chat?
root
root10mo ago
I'll flag
Brody
Brody10mo ago
this is a public chat, anyone with a railway account can see this
Jahncrypto
Jahncrypto10mo ago
Alright okay that's great, will invite them in here Again, please ping me when you respond
Brody
Brody10mo ago
the team will respond on a week day, as they dont work on the weekends but i will be sure to ping when they do
Duchess
Duchess10mo ago
Thread has been flagged to Railway team by @aleks.
thomas
thomas10mo ago
Hello @jahncrypto This is a new issue for us. The team is aware and will update you this week. You can have your dev join the discord but you would need them to link their railway account to chat in #help
Jahncrypto
Jahncrypto10mo ago
Awesome, what should we do in the meantime since we have been receiving emails about databases needing to be upgraded by the 31st? Hey guys, bumping this up since we're past the deadline now
Brody
Brody10mo ago
@Ray - volume limit of 10 reached
Ray
Ray10mo ago
thanku @Jahncrypto sorry for the late response here! I bumped you up to 20, could you try again?
Jahncrypto
Jahncrypto10mo ago
Awesome, let me give it a go That worked! thank you ❤️ So I technically don't need to pay $20 P/m and can cancel that right?
Brody
Brody10mo ago
to me it sounds like what you are using railway for is a little more than a hobby thus, even if you dont need 32 vcpu, 32 gb mem, team support, etc. you would still need to be on pro just because your use case is not a hobby usecase anymore (from what it sounds like)
Ray
Ray10mo ago
We can only override feature limits for Pro users. If you have >10 volumes and are using this for important production workloads, you should definitely be on Pro
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