R
Railway•10mo ago
dead lesbian

Issue with Resource Limits and Plan Upgrade Redirect on Project Deployment

Hello, I have encountered the following issue in one of my projects: "Deployments have been removed because you have run out of resources. Upgrade your plan to continue deploying." When I press the "Remove Limits" button, it redirects me to a page for the Hobby plan, which I am already subscribed to. What should I do? Additionally, I would like to know which resources I have used up. Thank you! Project ID: db0f7f5a-067e-47f5-982e-9b22c872230b
29 Replies
Percy
Percy•10mo ago
Project ID: db0f7f5a-067e-47f5-982e-9b22c872230b
Brody
Brody•10mo ago
maybe a payment failed? https://railway.app/account/billing
dead lesbian
dead lesbian•10mo ago
Looks fine Renews tomorrow
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Brody
Brody•10mo ago
and what is your active plan listed as at the top of that page?
dead lesbian
dead lesbian•10mo ago
Hobby
Brody
Brody•10mo ago
what happens if you go through with upgrading to hobby again?
dead lesbian
dead lesbian•10mo ago
When I press "Remove Limits" button I get redirected to here. And after I press "Go to Dashboard" I just go to the Dashboard where I see all my projects.
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Brody
Brody•10mo ago
can you show me where you see removed limits?
dead lesbian
dead lesbian•10mo ago
No description
Brody
Brody•10mo ago
does that removed deployment give you the option to redeploy it? (from the 3 dot menu)
dead lesbian
dead lesbian•10mo ago
I get this notification
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Brody
Brody•10mo ago
gotcha I will flag the team for you
Duchess
Duchess•10mo ago
Thread has been flagged to Railway team by @Brody.
Brody
Brody•10mo ago
but unfortunately I don't have any timeline on when the team would be available
dead lesbian
dead lesbian•10mo ago
That's a shame because I can't migrate database plugin because of that 🫠
Brody
Brody•10mo ago
you can still migrate after Jan 31, here's the migration timeline https://docs.railway.app/guides/database-migration-guide#migration-timeline
dead lesbian
dead lesbian•10mo ago
oh, it's all good then. I'm in no hurry. Thanks for the help!
Brody
Brody•10mo ago
make sure you are using reference variables for a smooth migration https://docs.railway.app/guides/variables#referencing-another-services-variable
Melissa
Melissa•10mo ago
hey there, sorry about the trouble. i have started the postgres service in that project and also manually set the appropriate Hobby limits on the services, can you let me know what you see now?
dead lesbian
dead lesbian•10mo ago
I see this:
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dead lesbian
dead lesbian•10mo ago
This is what I see when I press "Learn More" button. It seems there is no option to migrate like I saw in my other projects.
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Brody
Brody•10mo ago
okay well thats new
dead lesbian
dead lesbian•10mo ago
I think I'll just do a database backup and spin up a new project when I'll need it again. I don't mind helping with debug though
Brody
Brody•10mo ago
can you leave this project in tact so the team can look into the missing button, you definitely should have a button on that modal
dead lesbian
dead lesbian•10mo ago
Sure!
Brody
Brody•10mo ago
this project id is correct for the stuff you are showing in the screenshot?
dead lesbian
dead lesbian•10mo ago
Yep
Melissa
Melissa•10mo ago
ah it's because you are not the owner of that project. you'll need to have the owner actually perform the migration -> https://railway.app/project/db0f7f5a-067e-47f5-982e-9b22c872230b/settings/members
Dark Empath Amogus
Dark Empath Amogus•10mo ago
Oof. I totally forgot about that 😦 Thanks!
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