R
Railway10mo ago
quobix

cannot connect to railway.app

Hi, I cannot seem to connect to railway.app from my network, started this morning. This looks like some kind of hard block. I am just on a regular comcast router.
dig railway.app

; <<>> DiG 9.10.6 <<>> railway.app
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 31257
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;railway.app. IN A

;; ANSWER SECTION:
railway.app. 235 IN A 76.76.21.21

;; Query time: 21 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Sat Feb 03 16:32:48 EST 2024
;; MSG SIZE rcvd: 56

(base) ➜ ping 76.76.21.21
PING 76.76.21.21 (76.76.21.21): 56 data bytes
92 bytes from 10.0.0.1: Destination Port Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 49e1 0 0000 3e 01 bedf 10.10.8.126 76.76.21.21

Request timeout for icmp_seq 0
92 bytes from 10.0.0.1: Destination Port Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 f096 0 0000 3e 01 182a 10.10.8.126 76.76.21.21

Request timeout for icmp_seq 1
92 bytes from 10.0.0.1: Destination Port Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 1b0c 0 0000 3e 01 edb4 10.10.8.126 76.76.21.21

Request timeout for icmp_seq 2
92 bytes from 10.0.0.1: Destination Port Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 5589 0 0000 3e 01 b337 10.10.8.126 76.76.21.21
dig railway.app

; <<>> DiG 9.10.6 <<>> railway.app
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 31257
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;railway.app. IN A

;; ANSWER SECTION:
railway.app. 235 IN A 76.76.21.21

;; Query time: 21 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Sat Feb 03 16:32:48 EST 2024
;; MSG SIZE rcvd: 56

(base) ➜ ping 76.76.21.21
PING 76.76.21.21 (76.76.21.21): 56 data bytes
92 bytes from 10.0.0.1: Destination Port Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 49e1 0 0000 3e 01 bedf 10.10.8.126 76.76.21.21

Request timeout for icmp_seq 0
92 bytes from 10.0.0.1: Destination Port Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 f096 0 0000 3e 01 182a 10.10.8.126 76.76.21.21

Request timeout for icmp_seq 1
92 bytes from 10.0.0.1: Destination Port Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 1b0c 0 0000 3e 01 edb4 10.10.8.126 76.76.21.21

Request timeout for icmp_seq 2
92 bytes from 10.0.0.1: Destination Port Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 5589 0 0000 3e 01 b337 10.10.8.126 76.76.21.21
19 Replies
Percy
Percy10mo ago
Project ID: N/A
quobix
quobix10mo ago
N/A not had a problem in two years. Also, can confirm that when using a VPN, the issue is resolved. railway.app is completely blocked from my comcast network.
Brody
Brody10mo ago
there's unfortunately not much railway can do if your networking is blocking access to railway
quobix
quobix10mo ago
It’s not my networking, I promise you, something has changed on your end that has resulted in your IP refusing my connections. The second I switch network via a VPN, I can connect just fine. I literally can’t see the railway dashboard without being in a VPN, happened this week. Ever since the incidents occurred.
Brody
Brody10mo ago
the only possible explanation I can think of is that your IP was involved in a recent ddos attack, but that's just a wild guess and since you said "your end" I'd like to clarify that I don't work for railway you can always renew your IP
quobix
quobix10mo ago
Sorry. My assumption was you were an employee.
Brody
Brody10mo ago
nope this is community support 🙂
toniarockhouse
toniarockhouse10mo ago
hi there I am experiencing some errors with my railway db. Here is some of the error
toniarockhouse
toniarockhouse10mo ago
I fixed the issue. Thanks all
Ray
Ray10mo ago
brody's right - we recently tightened some networking rules in light of DDoS attacks, you might be getting caught in the crossfire Tagging in @Cooper to take a look Please don't hijack threads like this 🙏 Glad to hear you got it working!
toniarockhouse
toniarockhouse10mo ago
Not sure how I hijacked this thread? I needed help with my app but got it fixed. Please let me know how I can report issues in the future. Not sure what the process is for getting help on discord. Thank you
Brody
Brody10mo ago
your issue doesn’t relate to theirs, you are more than welcome to open your own #✋|help thread
toniarockhouse
toniarockhouse10mo ago
Oh I see. I did not know. I am not a discord user so my apologies.
Brody
Brody10mo ago
no worries
JustJake
JustJake10mo ago
Instances dialing from cluster have full bypass so this shouldn't be affected
Brody
Brody10mo ago
is that applicable when they are just trying to visit railway.app from a browser?
quobix
quobix10mo ago
Yes, this is me trying to visit the site, I can still hit all my own projects, it's the actual railway.app domain, it's totally blocked for me. I am in Virginia, on regular residential comcast. my connections are dropped instantly, for now, I am locked out completely. Which means multiple others on my residential network are as well - how far and wide it is, I don't know. But for now, unless I jump on a VPN, railway.app has vanished off the face of the earth for me.
Brody
Brody10mo ago
do you have a dedicated IP address? or are you behind a cgnat? and have you renewed your IP address yet?
quobix
quobix9mo ago
looks like this issue resolved this morning, I can see railway.app again.
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