Need some help please!

Hi all, our site was working fine up till yesterday, now we can't get pass the login stage. Any ideas would be grateful. I've added a pic of the observability if that helps. Thank you
No description
Solution:
You might still be using the old database connection, try reading this: https://docs.railway.app/guides/database-migration-guide#switching-over-connections...
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33 Replies
Percy
Percy9mo ago
Project ID: N/A
carly7505
carly75059mo ago
N/A
Solution
Fragly
Fragly9mo ago
You might still be using the old database connection, try reading this: https://docs.railway.app/guides/database-migration-guide#switching-over-connections
carly7505
carly75059mo ago
I did the migration last week and it was all running and working after. Unless there's something else I haven't done. I have attached pic.
carly7505
carly75059mo ago
No description
Fragly
Fragly9mo ago
I'm pretty sure you're still using the old connection strings You'd want to read the link I sent you
carly7505
carly75059mo ago
Hi sorry i'm still stuck. Where do I find the settings to change over the database. Unfortunately this was built by someone else who can no longer help. I've some computer knowledge but this is all new to me. Should I be looking in github or under the mycompass setting area in railway? Thank you
Brody
Brody9mo ago
1. re-run the migration 2. update the variables in the variables tab of the mycompass service to the new database variables
carly7505
carly75059mo ago
I've checked the variables in the mycompass tab, I can't see what's different. Is there anyone that we can pay to sort this service out for us? Thanks
Brody
Brody9mo ago
have you re-ran the migration?
carly7505
carly75059mo ago
do i delete and click this button
carly7505
carly75059mo ago
No description
Brody
Brody9mo ago
yes that's the button you click
carly7505
carly75059mo ago
hi i've tried that but nothing has changed, when go to the login page of the site it and press login it just click and nothing happens Any idea where I can look for a programmer to sort this out asap? thanks Hi anyone to help please
Brody
Brody9mo ago
sorry I had to sleep as the last message I sent here was at 4:40am. if you add me to your railway project and github repo, I can make the necessary changes for you
carly7505
carly75059mo ago
Oh amazing right so where do i add you?
Brody
Brody9mo ago
add me to your repo, my username is brody192 add me to your railway project as an editor, my email is [email protected]
carly7505
carly75059mo ago
think i've done it
Brody
Brody9mo ago
yeah I got the two emails, am I added as an editor to your railway project?
carly7505
carly75059mo ago
should be admin now?
Brody
Brody9mo ago
edit permissions is the highest you can give somebody unless you add them to the pro workspace, so as long as I'm an editor then that's good I just woke up not too long ago, will start looking into what you have going on shortly when I'm at my computer
carly7505
carly75059mo ago
brilliant thank so much, yeah it was choice between admin or member so added you as admin, hopefully thats right
Brody
Brody9mo ago
if you added me as an admin than that likely means you just paid (or will pay) 20$ for my seat on your team
carly7505
carly75059mo ago
Found it added you within the project and the setting is can edit
Brody
Brody9mo ago
where you charged? i haven't joined the team
carly7505
carly75059mo ago
no i dont think so but not too worried if it did
Brody
Brody9mo ago
okay I'll join the project invite and not the team invite anyway, see if you can cancel the team invite though @carly7505 - i've updated the service variables and it looks like your app is back online
carly7505
carly75059mo ago
Omg amazing thank you so much, can i pay you a fee for your service?
Brody
Brody9mo ago
for context this is what i changed in your service variables
db_host=${{MySQL.MYSQLHOST}}
db_name=${{MySQL.MYSQLDATABASE}}
db_pass=${{MySQL.MYSQLPASSWORD}}
db_port=${{MySQL.MYSQLPORT}}
db_user=${{MySQL.MYSQLUSER}}
db_host=${{MySQL.MYSQLHOST}}
db_name=${{MySQL.MYSQLDATABASE}}
db_pass=${{MySQL.MYSQLPASSWORD}}
db_port=${{MySQL.MYSQLPORT}}
db_user=${{MySQL.MYSQLUSER}}
you should feel absolutely no need to pay me, but if you insist theres a BMAC link in my bio
carly7505
carly75059mo ago
Thank you!!
Brody
Brody9mo ago
thank you so much for the trains!! once you confirm your app is in perfect working order you can delete the legacy database
carly7505
carly75054mo ago
Hi Brody, I was wondering if you were able to help me again please?
Brody
Brody4mo ago
yes, please open a new help thread
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