V
VALORANT•4mo ago
ughkeno

Account got hacked

Hello, I noticed an email from riot saying that my account's email has been changed. By the time I was going to change the password, I was already logged out and it required me to login. I couldn't send a riot support ticket because I needed to login to an account, which I am not able to login to anymore
No description
14 Replies
VANGUARD
VANGUARD•4mo ago
If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved. Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
MixNix
MixNix•4mo ago
Use the link above to recover your account. !! Make sure to freeze your card first !! @ughkeno
ughkeno
ughkeno•4mo ago
I tried using it but after filling up the details, it requires me to sign into my account in order to submit a ticket.
VANGUARD
VANGUARD•4mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
MixNix
MixNix•4mo ago
Using the link above Click -> recover my account
MixNix
MixNix•4mo ago
Fill this out
No description
MixNix
MixNix•4mo ago
You don't have to login, just attach the email you used for yourRiot Account
ughkeno
ughkeno•4mo ago
I think I already did Does it email you that you have submitted a ticket already?
MixNix
MixNix•4mo ago
yes, Look for a confirmation email
ughkeno
ughkeno•4mo ago
yea i send an email already, but how long does this usualy take?
MixNix
MixNix•4mo ago
Up to 3 days If it longer, reply to your ticket and ask for an update
ughkeno
ughkeno•4mo ago
I got it already Looks like they cant verify im the owmer 😭 Nooo😭😭😭😭
MixNix
MixNix•4mo ago
Ask if they need more information
ughkeno
ughkeno•4mo ago
Yea they do They said some of my info wasnt right ;-;