Account ban

I talked to you three years ago in 2021 because my account was hacked and you could not help me, and when the thief failed to steal the account, he activated hack and you blocked the account for 10 years I have full access to the account, but the thief can open it through Google play, but I think he forgot about the account, please help me recover an account and unblock I have all the evidence that this account belongs to me.
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4 Replies
Quendi
Quendiβ€’4mo ago
Please refer to #faq sub point 2.12 for more information regarding account suspensions, @π–£” RENO π–£”. Accounts are suspended for violating PUBG MOBILE's terms of service regardless of who has been using it. In the future, for your account security, please make sure to never share your personal account information with anyone and make sure to enable secondary verification for both your social media accounts and PUBG MOBILE account. For further assistance with compromised or stolen accounts, please contact the in-game customer service.
π–£” RENO π–£”
But a thief stole my phone and he tried to steal my account He stole all the money from my bank account registered on the phone via Amazon And he tried to steal the Pubg account and I talked to you through the game support and you did not help me I have proofs of my words and I have proofs that this account belongs to me Please help me recover the account, I left the game for two years because of that, and I came back a little while ago
Quendi
Quendiβ€’4mo ago
Please refer to my previous response, @π–£” RENO π–£”. We unfortunately cannot help you with this any further through the community.
Abdulrahmam Sultan Al Nabhani
Dear Pubg Team, Recently I received a message that "Your account will be banned for violating regulations in pubg Then it shows that the account is disabled, but I did not do any violence against the pubg guidelines, I only tried to enter my game account into an emulator to play on my PC, please restore my pubg account and account. the ID : 52024642483 the name : ABOOD08072003 Ban date: 2024/2/15
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