lost number phone and backup verif code
i have lost phone with my number in and i lost my back up code. what should i do? please help me
4 Replies
Hello, @miliongQubic! Do you have access to different login method linked to your PUBG MOBILE account other than the phone number?
Yes I have Twitter, and google
I mean "I lost my phone" Sorry for bad English my friend correct me
Are you not able to log into the account using a different login method due to secondary verification, @miliongQubic? If you have secondary verification enabled, and you do not have access to backup verification codes or other verification method, please contact the in-game customer service for further assistance.
I only have a backup code the old one not the new one that I refresh
Okay thank you so much