4 Replies
Hello
Hey there,@Pro ! Please make sure that you provide the customer service with all the accurate and required information. They may not be able to proceed with your request otherwise as they may not be able to verify the ownership of the account. As an owner of the account, it is your own responsibility to provide the accurate and required information. Please continue with the customer service and wait patiently for their response.:neon_white_heart:
i already filled all the questions with the most accurate answers i can provide
and btw the thief changed even the account itself from my facbook account to his
can't we join any vc in the server
because there are alot of details
i just filled that ticket 2 times before
with no answer
@Mark
so filling third time won't change anything
Unfortunately not possible. Only the customer service in-game can provide solutions for account-related issues. Please try to contact them one more time.
And please make sure you provide them detailed accurate information in order to regain the access back of your account.