hello, the verification code required to log in to my account is not being sent to me by mail, I wou
hello, the verification code required to log in to my account is not being sent to me by mail, I wou
5 Replies
Hey there,@hakankatii :neon_white_heart:. If you are unable to receive the verification code, please check the following :
1. Ensure that the email address you entered is the same as the one you have linked to your game account.
2. Check whether you have whitelisted these 2 email accounts:
* noreply@pubgmobile.com
* service@pubgmobile.com
3. Check whether the verification code is in your spam folder.
4. Avoid requesting a verification code too frequently. If you have already made multiple attempts to request a code, it is recommended to wait a while (at least 24 hours) before trying again.
* If the problem persists, please contact the in-game customer service. Refer to subpoint 5.4 in #faq for further information.
so there is a constant problem, and instead of solving it, you are talking nonsense, email addresses are on the white list, and I have been trying for 10 days, please can you help logging in
Please contact the in-game customer service regarding your issue.
he wants a screenshot so that I can contact customer service, what exactly do I need to send for an account that I can't log in to?
Please contact the customer service for further assistance, @hakankatii. Refer to subpoint 5.4 in #faq for further information.