Error: endpoint is temporary unavailable. check your quotas and/or contact our supp
Hello. I'm facing this error while fetching data from my database:
What does the error mean and how can I resolve it?
19 Replies
vicious-gold•2y ago
Going strictly off the message it sounds like you have hit your database quotas and you need to upgrade your plan
fair-roseOP•2y ago
But how? this is my usage. I have more databases on this single project and they work fine
vicious-gold•2y ago
are you on a paid plan?
mute-gold•2y ago
You are probably hitting a limit on concurrently active compute endpoints. Seems like we might need to better document this, and clarify this quote/message
vicious-gold•2y ago
Yeah this error message is not good
fair-roseOP•2y ago
I'm on free plan. How can I resolve this? If I disable compute endpoints, Will it get fixed?
I think I cannot disable compute endpoints
vicious-gold•2y ago
what is your project id
fair-roseOP•2y ago
br-hidden-recipe-60962986
Sorry this id above is my branch id.
Anyways, the project id is
bold-cake-893723
I guess the compute endpoints hit the limit because I didn't make use of indexes 😅 , I was trying to use this database as a test for my client.vicious-gold•2y ago
ok. So you're all good?
fair-roseOP•2y ago
The issue has not been fixed yet
Is it possible to
pg_dump this database without upgrading? I need the data in this database. When I run pg_dump I get ERROR: Console request failed: endpoint is temporary unavailable. check your quotas and/or contact our supportmute-gold•2y ago
@WeezyEzo how many other branches do you have active? You can pg_dump the new branch but it will require you to scale down another branch, since I assume you’re at quota.
I see you shared the project. Let me see if I can take a look
@WeezyEzo to be clear. Is it just this one endpoint (
br-hidden-recipe-60962986) you cannot connect to?
Can you connect to br-floral-rain-93811121 and others?fair-roseOP•2y ago
I have another 4 branches (total 5)
yes,
br-hidden-recipe-60962986 is the only endpoint I cannot connect to. all other endpoints work great.mute-gold•2y ago
@WeezyEzo let me get back to you. I'm going to have someone look at the endpoint.
fair-roseOP•2y ago
ok. thank you
mute-gold•2y ago
@WeezyEzo in the meantime, I wonder if you create a new copy of that branch can you connect to that. Might be a viable workaround
fair-roseOP•2y ago
I wil try this
mute-gold•2y ago
Any luck? BTW it looks like this branch isn't your primary branch. Maybe try changig it to be your primary from the Branches UI, then try connecting again
I'm still following up internally. Can you share a new Usage screenshot please?
fair-roseOP•2y ago
Sorry for replying late. I managed to import my data after making the endpoint as primary. But the other endpoints did not work (quota exceeded error).
So I think I will have to upgrade
mute-gold•2y ago
Hey, thanks for confirming. Yes, sounds like you're after using up the compute on your non-primary.