Subscription payment refused
Subscription payment cannot be completed. I've tried several cards, physical and virtual, and Stripe still says that the subscription was declined, even though nothing appears on the card statement or notification from the acquirer informing about the attempted purchase. Has anyone gone through something similar?
Solution:Jump to solution
please follow the instructions in the email, then me or another moderator will raise your help thread to the team! discord is for community help
10 Replies
Project ID:
N/AN/A
I already tried many cards and same results, please help! :HAHAHA:
stripe return this on confirm_payment
{
"error": {
"code": "payment_intent_unexpected_state",
"doc_url": "https://stripe.com/docs/error-codes/payment-intent-unexpected-state",
"message": "This PaymentIntent's payment_method could not be updated because it has a status of canceled. You may only update the payment_method of a PaymentIntent with one of the following statuses: requires_payment_method, requires_confirmation, requires_action.",
"param": "payment_method",
"request_log_url": "https://dashboard.stripe.com/logs/req_DikjLnbzAq0FoF?t=1708699429",
"type": "invalid_request_error"
}
}
Error codes
Learn more about error codes and how to resolve them.
Stripe Login | Sign in to the Stripe Dashboard
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
I sent a message to the notification email, but got the following response
Solution
please follow the instructions in the email, then me or another moderator will raise your help thread to the team! discord is for community help