Subscription payment refused

Subscription payment cannot be completed. I've tried several cards, physical and virtual, and Stripe still says that the subscription was declined, even though nothing appears on the card statement or notification from the acquirer informing about the attempted purchase. Has anyone gone through something similar?
Solution:
please follow the instructions in the email, then me or another moderator will raise your help thread to the team! discord is for community help
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10 Replies
Percy
Percy9mo ago
Project ID: N/A
edvlemes
edvlemes9mo ago
N/A
edvlemes
edvlemes9mo ago
No description
edvlemes
edvlemes9mo ago
I already tried many cards and same results, please help! :HAHAHA:
edvlemes
edvlemes9mo ago
stripe return this on confirm_payment
No description
No description
edvlemes
edvlemes9mo ago
{ "error": { "code": "payment_intent_unexpected_state", "doc_url": "https://stripe.com/docs/error-codes/payment-intent-unexpected-state", "message": "This PaymentIntent's payment_method could not be updated because it has a status of canceled. You may only update the payment_method of a PaymentIntent with one of the following statuses: requires_payment_method, requires_confirmation, requires_action.", "param": "payment_method", "request_log_url": "https://dashboard.stripe.com/logs/req_DikjLnbzAq0FoF?t=1708699429", "type": "invalid_request_error" } }
Error codes
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edvlemes
edvlemes9mo ago
No description
edvlemes
edvlemes9mo ago
I sent a message to the notification email, but got the following response
edvlemes
edvlemes9mo ago
No description
Solution
Brody
Brody9mo ago
please follow the instructions in the email, then me or another moderator will raise your help thread to the team! discord is for community help
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