Error Code: VAL 5

I've tried re-logins multiple times, and also restarted my PC more than 3 times.
No description
Solution:
Please uninstall and reinstall vanguard
Jump to solution
60 Replies
Saucywan
Saucywan4mo ago
Hello :D
Solution
Saucywan
Saucywan4mo ago
Please uninstall and reinstall vanguard
Saucywan
Saucywan4mo ago
That error you are getting is normally about vanguard not being up to date
YUNNALGOO56
YUNNALGOO564mo ago
Where do I go to re-install it?
Saucywan
Saucywan4mo ago
First, how are you uninstalling it You should uninstall it through vanguard itself
Saucywan
Saucywan4mo ago
On your taskbar all the way to the right you'll see this arrow, click it
No description
YUNNALGOO56
YUNNALGOO564mo ago
I did, and I uninstalled it by clicking the more, then uninstall.
Saucywan
Saucywan4mo ago
oh ok Open up the riot client and it will prompt you to reinstall
YUNNALGOO56
YUNNALGOO564mo ago
Ok, let me try. It opened Valorant. There was no reinstall prompt.
Saucywan
Saucywan4mo ago
If Vanguard is uninstalled, It will not launch Valorant It will most likely give you a different error code now if it did launch
YUNNALGOO56
YUNNALGOO564mo ago
It says the exact same thing. "Error Code: VAL 5
Saucywan
Saucywan4mo ago
Are you sure you uninstalled it?
YUNNALGOO56
YUNNALGOO564mo ago
Well, I can't find Riot Vanguard anywhere on my computer. I think I did uninstall it.
Saucywan
Saucywan4mo ago
Open cmd as admin
YUNNALGOO56
YUNNALGOO564mo ago
Wdym "cmd"
Saucywan
Saucywan4mo ago
Just type that in Windows search
YUNNALGOO56
YUNNALGOO564mo ago
What now?
Saucywan
Saucywan4mo ago
Enter: sc query vgk What is the output?
YUNNALGOO56
YUNNALGOO564mo ago
SERVICE_NAME: vgk TYPE : 1 KERNEL_DRIVER STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0
Saucywan
Saucywan4mo ago
Vanguard is installed
YUNNALGOO56
YUNNALGOO564mo ago
Oh, but it has dissapeared from my PC. IDK where it is.
Saucywan
Saucywan4mo ago
now enter, sc query vgc
YUNNALGOO56
YUNNALGOO564mo ago
SERVICE_NAME: vgc TYPE : 10 WIN32_OWN_PROCESS STATE : 1 STOPPED WIN32_EXIT_CODE : 1077 (0x435) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0
Saucywan
Saucywan4mo ago
Yep vanguard is very much installed If you did go through vanguard and it didn't work we'll now just delete the entire folder C:\Program Files\Riot Vanguard delete the riot vanguard folder
YUNNALGOO56
YUNNALGOO564mo ago
It says no item matches your search.
Saucywan
Saucywan4mo ago
What are you searching Just go through file explorer
YUNNALGOO56
YUNNALGOO564mo ago
I did, but I still can't find Riot Vanguard
Saucywan
Saucywan4mo ago
Restart your computer
YUNNALGOO56
YUNNALGOO564mo ago
Ok. I've restarted. What do I do now?
Saucywan
Saucywan4mo ago
Open riot client and see if it asks you to reinstall
YUNNALGOO56
YUNNALGOO564mo ago
It didn't ask to reinstall, and it opened Valorant.
Saucywan
Saucywan4mo ago
...
Saucywan
Saucywan4mo ago
Find this in your app tray
No description
YUNNALGOO56
YUNNALGOO564mo ago
I found it.
Saucywan
Saucywan4mo ago
bro Right click, more, uninstall
YUNNALGOO56
YUNNALGOO564mo ago
I did.
Saucywan
Saucywan4mo ago
Close and reopen riot client
YUNNALGOO56
YUNNALGOO564mo ago
Ok. And then?
Saucywan
Saucywan4mo ago
^
YUNNALGOO56
YUNNALGOO564mo ago
It doesn't.
Saucywan
Saucywan4mo ago
C:\Program Files\ Go here ^
YUNNALGOO56
YUNNALGOO564mo ago
And then?
Saucywan
Saucywan4mo ago
Find the Riot Vanguard Folder
YUNNALGOO56
YUNNALGOO564mo ago
I've found Riot Vanguard in here.
Saucywan
Saucywan4mo ago
Delete it ^
YUNNALGOO56
YUNNALGOO564mo ago
It says it can't be deleted rn because it is open in another folder or file. But I have alr closed Riot client
Saucywan
Saucywan4mo ago
Close vanguard In the system tray right click and click exit
Saucywan
Saucywan4mo ago
No description
YUNNALGOO56
YUNNALGOO564mo ago
Where is system tray?
Saucywan
Saucywan4mo ago
^
YUNNALGOO56
YUNNALGOO564mo ago
It's not there anymore.
Saucywan
Saucywan4mo ago
^ Can you send me a photo
YUNNALGOO56
YUNNALGOO564mo ago
Sure
YUNNALGOO56
YUNNALGOO564mo ago
No description
Saucywan
Saucywan4mo ago
Close riot client The bottom right app
YUNNALGOO56
YUNNALGOO564mo ago
Ok. I pressed exit.
Saucywan
Saucywan4mo ago
Open cmd as admin Enter: sc delete vgc Then enter: sc delete vgk
YUNNALGOO56
YUNNALGOO564mo ago
Gimme a sec. Thank you so much. Valorant matchmaking works now. 👍
Saucywan
Saucywan4mo ago
You installed vanguard?
YUNNALGOO56
YUNNALGOO564mo ago
I reopened Valorant and it works now. There's no error anymore. Thank you!