Exposure to injustice
Why is this injustice against me? My account was banned for 10 years without committing any violation of the laws. You have wasted my effort on this game for 5 years, and this is how I will be rewarded. Just be fair for once and give me back my account
Id. 5259530018
account name. SamerToume
6 Replies
Please contact the customer service for further assistance, @samer_toume. Refer to subpoint 5.4 in #faq for further information.
I contacted them and no one is looking into my case
I need you to be fair with me and help me recover my account I am oppressed and I need your help
Guide me to the right path
Currently there is no human support. Only the support system can help you. Go ingame and on the login page click on support. It is crucial that you answer all questions right else your account can’t be recovered.
What do I do after clicking on Help? How do I contact customer service? Please help me
When you try to log into your account there should be a popup showing your ban duration and below a way to appeal. Click there and follow the process.
5259530018 was permanently suspended on 2024-02-28 06:31:10 due to modifying game code or data.
We will do a new check in the next 3 business days. If you are unable to log in after this period, it means your appeal is rejected and the suspension will not be lifted.
For any further questions, please contact our customer service.