CD
Cloudflare Developers•4mo ago
Artucuno

Cloudflare Starter Bundle Question`

Hey, I'm currently using the basic $5/mth Cloudflare images subscription but I want to update to the Starter Bundle (Images + Stream) but I'm getting "You have an existing subscription to Cloudflare Images. You can purchase Starter or Creator bundles only when your Cloudflare Images subscription is canceled and has ended." If I were to cancel my images subscription and then get the starter bundle, would my images still be there? Thanks.
5 Replies
nir4
nir4•4mo ago
probably, but I'd still download them to be safe or you can contact support & have them switch your plan
Erisa
Erisa•4mo ago
Images and videos are retained for 30 days after cancelling your plan so they would still be there, they just wouldn't be accessible during the time when you have no plan
Artucuno
Artucuno•4mo ago
Thanks, much appreciated! ❤️
zkevm 🤖
zkevm 🤖•3mo ago
hello, could you help me with the issue, I can't even access this feature I got Internal Server Error (Code: 1000)
Erisa
Erisa•3mo ago
Please create a new topic instead of using an old one and do not ping people for help, thanks.
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