Is railway down

I'm unable to access my dashboard and when I query my database it was empty
Solution:
going forward please be more careful not to remove the volumes on the databases, as that's where the data is stored
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25 Replies
Percy
Percy4mo ago
Project ID: N/A
Oluwaseun
Oluwaseun4mo ago
N/A i need help urgently!!!
Brody
Brody4mo ago
please remember that this is community support what happens when you try to access the dashboard
Oluwaseun
Oluwaseun4mo ago
No description
Brody
Brody4mo ago
can you try on a VPN?
Oluwaseun
Oluwaseun4mo ago
I just tried now it works But I noticed the database has been redeployed leading to loss of data
Brody
Brody4mo ago
show me a screenshot of the database service in your canvas please
Oluwaseun
Oluwaseun4mo ago
No description
Brody
Brody4mo ago
your database doesn't have a volume, without a volume data can't persist you are also on the limited trial plan, you won't be able to deploy code anymore unless you upgrade to hobby
Oluwaseun
Oluwaseun4mo ago
i've been using it like this for 3 months now
Brody
Brody4mo ago
for data persistence with postgres you can mount a volume to /var/lib/postgresql/data
Oluwaseun
Oluwaseun4mo ago
i know about the trial period i still have credits remaining how can i do that?
Brody
Brody4mo ago
you may have credits, but it's a limited trial, you won't be able to deploy new services that aren't databases right click the postgres service and mount a volume
Oluwaseun
Oluwaseun4mo ago
No description
Brody
Brody4mo ago
sorry, it's "attach volume"
Oluwaseun
Oluwaseun4mo ago
can the lost data be recovered?
Brody
Brody4mo ago
no it can't, sorry
Oluwaseun
Oluwaseun4mo ago
:mildpanic:
Solution
Brody
Brody4mo ago
going forward please be more careful not to remove the volumes on the databases, as that's where the data is stored
Oluwaseun
Oluwaseun4mo ago
so it's was because i didn't attach volume
Brody
Brody4mo ago
the databases come with volumes, but it was removed at some point
Oluwaseun
Oluwaseun4mo ago
i'm still shocked coz i've been using the database since december with no data loss
Brody
Brody4mo ago
at some point since december you removed the volume please be more careful in the future
Oluwaseun
Oluwaseun4mo ago
i will Thank you for your time
Brody
Brody4mo ago
no problem