Didn't got Return UC
I have got back on PUBG after a while and got return, and i bought UC but i didn't receive the Return UC, please help
13 Replies
Please contact the customer service for further assistance, @SkySoHigh. Refer to subpoint 5.4 in #faq for further information.
go to the return exclusive tab and then u should be able to claim the return rebate
Where can i find that?
Can you share a screenshot of the main menu of the game, @SkySoHigh?
sure
Did you make the purchase from the Return Special event page, @SkySoHigh?
No directly from the UC Shop
The 2nd Image i sent
You may need to make the purchase through the event page to be able to claim the purchase gift, @SkySoHigh.
could you please help me on where can i find the event page
Your second screenshot here. This is the event page. You may need to purchase UC through the event page where the Purchase Gift is written to be able to claim the rebate.
ah ok thanks for your help