Didn't got Return UC

I have got back on PUBG after a while and got return, and i bought UC but i didn't receive the Return UC, please help
13 Replies
Dyno
Dyno8mo ago
Please contact the customer service for further assistance, @SkySoHigh. Refer to subpoint 5.4 in #faq for further information.
Percila
Percila8mo ago
go to the return exclusive tab and then u should be able to claim the return rebate
SkySoHigh
SkySoHigh8mo ago
Where can i find that?
Quendi
Quendi8mo ago
Can you share a screenshot of the main menu of the game, @SkySoHigh?
SkySoHigh
SkySoHigh8mo ago
sure
SkySoHigh
SkySoHigh8mo ago
No description
SkySoHigh
SkySoHigh8mo ago
No description
No description
Quendi
Quendi8mo ago
Did you make the purchase from the Return Special event page, @SkySoHigh?
SkySoHigh
SkySoHigh8mo ago
No directly from the UC Shop The 2nd Image i sent
Quendi
Quendi8mo ago
You may need to make the purchase through the event page to be able to claim the purchase gift, @SkySoHigh.
SkySoHigh
SkySoHigh8mo ago
could you please help me on where can i find the event page
Quendi
Quendi8mo ago
Your second screenshot here. This is the event page. You may need to purchase UC through the event page where the Purchase Gift is written to be able to claim the rebate.
SkySoHigh
SkySoHigh8mo ago
ah ok thanks for your help
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