plan

Hi, I can't pay for my plan
9 Replies
Percy
Percy3mo ago
Please provide your project ID or reply with N/A. Thread will automatically be closed if no reply is received within 10 minutes. You can copy your project's id by pressing Ctrl/Cmd + K -> Copy Project ID.
Percy
Percy3mo ago
No project ID was provided. Closing thread.
jhony stanleys
jhony stanleys3mo ago
cf5bc3c7-c673-405c-b93f-90cc9c0791ae Hi ?
Adam
Adam3mo ago
Please provide more information. Why can’t you pay for your plan? are you running into an error?
jhony stanleys
jhony stanleys3mo ago
I updated the card and I don't know where to charge it and it has a balance
Adam
Adam3mo ago
Go here and change the card on file https://railway.app/account/billing
jhony stanleys
jhony stanleys3mo ago
I already did this, but it didn't work. Where do I ask to make the charge?
Adam
Adam3mo ago
this conversation has been copied to the official Railway Help forum. I’ve raised that thread to the Railway team, they will help you out there. https://help.railway.app/questions/plan-8ca23b8a in the meantime, locking this thread
Duchess
Duchess3mo ago
New reply sent from Help Station thread:
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