HGL
yammering-amber

Fortnite error after update

I tried logging in, logging out, get this error after verifying and repairing, and the eror is not fixed An error has occurred! Try to Logout and Login on your Epic account. [Core] INFO: Trying to re-use existing login session...[cli] WARNING: No asset found for platform "Windows", trying anyway since --no-install is set.[cli] INFO: Using existing repair file: C:\Users\zaid\AppData\Roaming\heroic\legendaryConfig\legendary\tmp\Fortnite.repair [cli] INFO: Preparing download for "Fortnite" (Fortnite)...Traceback (most recent call last): File "legendary\cli.py", line 3149, in <module>File "legendary\cli.py", line 3066, in mainFile "legendary\cli.py", line 953, in install_gameFile "legendary\core.py", line 1334, in prepare_downloadFile "legendary\core.py", line 1240, in get_cdn_manifestFile "legendary\core.py", line 1216, in get_cdn_urlsFile "legendary\api\egs.py", line 179, in get_game_manifestFile "requests\models.py", line 1021, in raise_for_status requests.exceptions.HTTPError: 404 Client Error: Not Found for url: https://launcher-public-service-prod06.ol.epicgames.com/launcher/api/public/assets/v2/platform/Windows/namespace/fn/catalogItem/4fe75bbc5a674f4f9b356b5c90567da5/app/Fortnite/label/Live [9944] Failedto execute script 'cli' due to unhandled exception!
30 Replies
CommandMC
CommandMC16mo ago
WARNING: No asset found for platform "Windows"
That's worrying Could you send in the full Heroic and "Epic/Legendary" log files?
yammering-amber
yammering-amberOP16mo ago
where can i locate that
metropolitan-bronze
metropolitan-bronze16mo ago
#:pushpin: Read Me First | Frequently Asked Questions the instructions are here for locating those files
CommandMC
CommandMC16mo ago
"Settings" (in Sidebar) -> "Log"
yammering-amber
yammering-amberOP16mo ago
CommandMC
CommandMC16mo ago
! No version information (unknown cause)
Yup that's a new one I don't see a logout/login happening in that log though
yammering-amber
yammering-amberOP16mo ago
i did multiple times ill redo it again when i log out i get this
yammering-amber
yammering-amberOP16mo ago
No description
yammering-amber
yammering-amberOP16mo ago
does that relate? here's log after logging out then in
yammering-amber
yammering-amberOP16mo ago
CommandMC
CommandMC16mo ago
@RawToast Would you mind volunteering as a guinea pig for a sec? Make sure Fortnite is added to your Epic account here (says "In library"), then run legendary list (assuming you have Legendary installed system-wide) or open Heroic and check its logs
metropolitan-bronze
metropolitan-bronze16mo ago
sure, but i'm very much not on windows
CommandMC
CommandMC16mo ago
At least for my account, Fortnite is just not shown at all That's fine Just gotta see if it shows up in your library at all I swear, if Epic finally broke this crap for good Haaang on, now it's showing up again
metropolitan-bronze
metropolitan-bronze16mo ago
No description
metropolitan-bronze
metropolitan-bronze16mo ago
yeah, it's there
CommandMC
CommandMC16mo ago
Very strange Now I wonder if that's related to OPs issue @zaid When did these issues start happening?
yammering-amber
yammering-amberOP16mo ago
After recent update
metropolitan-bronze
metropolitan-bronze16mo ago
to fortnite or to windows or to heroic?
yammering-amber
yammering-amberOP16mo ago
Fortnite
CommandMC
CommandMC16mo ago
I don't actively follow this game, is that more like a couple hours ago or like a couple days ago?
yammering-amber
yammering-amberOP16mo ago
So the update was released around 10 hours ago, but servers were down Oh i forgot, i ran the game after the update in the morning and it worked but i just came back, and opened the pc, so the issue is just occurring right now.
metropolitan-bronze
metropolitan-bronze16mo ago
this is going to be silly, but have you restarted (not shut down) your pc in a while?
yammering-amber
yammering-amberOP16mo ago
So i tried launching the game, i got the error multiple times, i logged out and in multiple times hoping it would work, it didnt. I figured i'd restart but it didnt help either so Yea, i restarted around 15m ago I'm sorry if im causing you trouble guys
metropolitan-bronze
metropolitan-bronze16mo ago
it's not you, don't feel like you're putting us out
CommandMC
CommandMC16mo ago
Considering the servers were unstable not too long ago, your best bet might just be waiting a bit The error you were getting above is something very strange. Epic sent game metadata for this game (which is more than they did for me just now, so that's good I guess?), but that data was lacking a version field. This usually only happens for games not managed by the Epic Games Launcher (e.g. Ubisoft/EA titles installed & launched through Ubisoft Connect / EA app)
yammering-amber
yammering-amberOP16mo ago
So the issues is neither on my behalf nor Heroic's?
metropolitan-bronze
metropolitan-bronze16mo ago
we don't know if it's on heroic's side or fortnite's side without more data / time if it continues to happen tomorrow and the next day, let us know and post new heroic logs with each update
yammering-amber
yammering-amberOP16mo ago
Alrighty folks thanks alot :jumpingkitty: Ill let you know if i get anything new tomorrow Nevermind its fixed, i hopelessly tried giving Fortnite a force update and it works
yammering-amber
yammering-amberOP16mo ago
No description
yammering-amber
yammering-amberOP16mo ago
Im sorry for disturbing you guys

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