Valorant is crashing

I've been in contact with riot support since friday, made posts on reddit and asked my tech friends for help. But it seems like it's impossible to find a solution for all the crashing i'm experiencing, hence why i'm doing this post in hope of finding anything else i can do to try to solve it. My game started crashing around friday last week, at first i thought it was a problem with my recording software i use (i've used it for over a year and lost all my videos since it crashed with valorant, i havent had a problem with that software until now). However i kept crashing every 2-3 games (in customj it crashes around every 15 min) even with the software uninstalled, i didn't get a error either until days later which said "Graphics card crashed! Make sure your graphics drivers are up to date. (and then a link to riot troubleshooting support)" (i updated my graphics drivers a couple days before this so i knew i had the latest update but i did update it again and later also reinstalled them, so i'm sure there shouldnt be anything wrong with the graphics drivers, i also made sure to check my gpu's health and it looked fine). When recording with my recording software (i also experienced this with another i had temporary when uninstalling the other one) it makes the recording laggy, very pixelated and freezing randomly, i've never had this problem before until the crashes started. List of everything i've done and been told to try to fix the problem: -turned off full screen optimization -did a clean boot -i completely removed valorant and cleaned all the registries and corrupted files -i uninstalled another software that could cause the game to crash -i disabled Core Parking -i disabled HPET (High Precision Event Timer) -i did something with "set affinity" as well as putting valorant as top priority -i have updated my driver, through geforce as well as from nvidias website -i reinstalled my gpu drivers with help of ddu -i disabled any startup apps that could mess with valorant (i did everything at first, but that made my mic act up and i don't want to sound like i'm in a microwave after spending hundreds on a mic lol) I have literally no more information, i don't know what causes the crashing.. Any help or thought is highly appreciated!
63 Replies
Talonted Gamer
Talonted Gamer4mo ago
do you use overwolf apps? :val_CatBigStare: also did you try out january drivers? older ones are not crashing
ellie<3
ellie<34mo ago
i do, however i tried playing without them and still crashed
Talonted Gamer
Talonted Gamer4mo ago
also whats internal GPU ?
ellie<3
ellie<34mo ago
i'll be honest, i'¨m not very good with any tech related so i'm not sure what that means
Talonted Gamer
Talonted Gamer4mo ago
ok windows 10 or 11 ? GPU name ? Pc or laptop ?
Talonted Gamer
Talonted Gamer4mo ago
also send SS of task manager like this one
No description
ellie<3
ellie<34mo ago
windows 11, nvidia geforce rtx 3060 ti (i think thats what you meant), pc
Talonted Gamer
Talonted Gamer4mo ago
ok turn on pc
ellie<3
ellie<34mo ago
No description
Talonted Gamer
Talonted Gamer4mo ago
and when exactly did it start happening
ellie<3
ellie<34mo ago
around friday, pretty early maybe 10 am cet?
Talonted Gamer
Talonted Gamer4mo ago
did you tried any previous driver versions ?
ellie<3
ellie<34mo ago
no i dont think so
Talonted Gamer
Talonted Gamer4mo ago
so its after 5th march ?
ellie<3
ellie<34mo ago
yes its either 7th or 8th
Talonted Gamer
Talonted Gamer4mo ago
do you use game drivers or studio drivers?
ellie<3
ellie<34mo ago
i think gaming, not sure
Talonted Gamer
Talonted Gamer4mo ago
okay default are Game drivers but can you check in geforce
Talonted Gamer
Talonted Gamer4mo ago
like this
No description
ellie<3
ellie<34mo ago
i have to reboot my pc, geforce is not working rn
Talonted Gamer
Talonted Gamer4mo ago
okay
ellie<3
ellie<34mo ago
oh yeah thats the one i have
Talonted Gamer
Talonted Gamer4mo ago
ok hold on
Talonted Gamer
Talonted Gamer4mo ago
GeForce Game Ready Driver | 551.61 | Windows 10 64-bit, Windows 11 ...
Download the English (US) GeForce Game Ready Driver for Windows 10 64-bit, Windows 11 systems. Released 2024.2.22
Talonted Gamer
Talonted Gamer4mo ago
try this driver its 1 version before this one
ellie<3
ellie<34mo ago
ok, give me a moment
ellie<3
ellie<34mo ago
No description
ellie<3
ellie<34mo ago
that happened after it was done
Talonted Gamer
Talonted Gamer4mo ago
umm install the NVIDIA beta app
Talonted Gamer
Talonted Gamer4mo ago
NVIDIA
Download NVIDIA App
The essential companion for PC gamers and creators.
ellie<3
ellie<34mo ago
its installed
Talonted Gamer
Talonted Gamer4mo ago
ok open it then drivers skip login if asks
ellie<3
ellie<34mo ago
okay
ellie<3
ellie<34mo ago
No description
Talonted Gamer
Talonted Gamer4mo ago
ok so feb 22 one is installed now try TDM once or escalation range maybe and check
ellie<3
ellie<34mo ago
okay, it usually takes a while for it to crash, usually 15-20 in custom,m ill get back soon
Talonted Gamer
Talonted Gamer4mo ago
yep also keep c drive atlease 30 Gb Free and other apps using GPU off
ellie<3
ellie<34mo ago
okay i haven’t crashed yet, which is a good sign, i’ll keep playing though to make sure it worked completely. thank you for the help anyways:)
lyra
lyra4mo ago
two different stuff my guy
ellie<3
ellie<34mo ago
my game crashed again from being in custom for 30 min
Talonted Gamer
Talonted Gamer4mo ago
Sis it's new app it has integrated driver update and game settings and control panel Also GeForce was having problem so I made him installed it Something is on auto update maybe it updated that's why
lyra
lyra4mo ago
app is better control panel and drivers, before experience is drivers + game overlay + somemkre goofy sheit so ermm aktwally :nerdass: but yeah something is wrong I have no clue tbh
Talonted Gamer
Talonted Gamer4mo ago
Gpu is auto updating Fans ? Bottlenecking maybe ? Maybe high GPU usage
lyra
lyra4mo ago
I don't think bottlenecks should affect and if the cpu temps were to high the whole pc would shut down
Talonted Gamer
Talonted Gamer4mo ago
Try replug GPU
lyra
lyra4mo ago
hmmmm
Talonted Gamer
Talonted Gamer4mo ago
Clean dust in pc
lyra
lyra4mo ago
talon
Talonted Gamer
Talonted Gamer4mo ago
Yes
lyra
lyra4mo ago
you told her to install the old drivers yeah?
Talonted Gamer
Talonted Gamer4mo ago
Yes
lyra
lyra4mo ago
it worked?
Talonted Gamer
Talonted Gamer4mo ago
It worked but I guess it automatically installed newer version
lyra
lyra4mo ago
hmmm well when she is back try to look I guess good job finding one solution tho:aniheart:
Talonted Gamer
Talonted Gamer4mo ago
So I made her install 551.61 Maybe it automatically installed newer to 551.70 or newer Should we try going one more driver downgrade We have January one
lyra
lyra4mo ago
tbh idk anything about game crashes I think you are more experienced so it's your word:val_CatBigStare:
Talonted Gamer
Talonted Gamer4mo ago
Nope lol im more software experienced
lyra
lyra4mo ago
shit:val_CatBigStare:
Talonted Gamer
Talonted Gamer4mo ago
Legit question Is desktop connected to GPU and not motherboard
lyra
lyra4mo ago
well I mean if it worked before maybe it will again:val_CatBigStare:
Talonted Gamer
Talonted Gamer4mo ago
I meant display
lyra
lyra4mo ago
oh:val_CatBigStare: I think they might be asleep
Talonted Gamer
Talonted Gamer4mo ago
lol i too just woke up brb