R
Railwayβ€’8mo ago
steh

Account falsely banned

My account was falsely banned around 5 months ago, it was for the reason 'multiple accounts' but i never created multiple accounts (until now, to access this forum). I thought it was a temporary ban but i never got unbanned, so here i am now. I've read the rules and i see i cannot appeal bans here, but where else do i appeal my ban?
Solution:
Awesome, thanks πŸ‘ We've reinstated that account...
Jump to solution
14 Replies
Percy
Percyβ€’8mo ago
Project ID: N/A
Brody
Brodyβ€’8mo ago
would you have a problem continuing to use the account you just created
steh
stehβ€’8mo ago
i deleted it because i realized i broke a rule
Brody
Brodyβ€’8mo ago
would you have a problem creating a new account and using it, if it was allowed?
steh
stehβ€’8mo ago
no, but why can't i get my main account unbanned and use it?
Brody
Brodyβ€’8mo ago
you likely could but creating a new account is faster since it's the weekend
steh
stehβ€’8mo ago
i have no issues in waiting for some days or weeks
Brody
Brodyβ€’8mo ago
so on account of the ban being false (you are telling the truth) if you create a new hobby account, you will be fine, since that requires payment
steh
stehβ€’8mo ago
i've waited 5 months
Brody
Brodyβ€’8mo ago
okay then if you would prefer your original account back, I can ask next week, please send the email address associated with the original railway account
steh
stehβ€’8mo ago
thanks
Roche
Rocheβ€’8mo ago
Hi @steh We need to do a quick account verification to restore that account. Can you create a public repo on your github called Railway-Verify and send us the URL? πŸ™‡β€β™‚οΈ
steh
stehβ€’8mo ago
sure, done
Solution
Roche
Rocheβ€’8mo ago
Awesome, thanks πŸ‘ We've reinstated that account
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