i get a ban for nothing

can someone help me i was playing on my antoher account bcs i get on this accout ban 2h in deathmatch and after 2 hours i get 166h ban. My friend told me also that i was online on my account but i was not does someone has my account or am i hacked. okease help me
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10 Replies
MixNix
MixNix3mo ago
Check your email for suspicious logins or credentials changes. If you want to appeal one of the restriction placed on one of your accounts, do so with the link below
VANGUARD
VANGUARD3mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
mxcak®
mxcak®3mo ago
i cheked and i didnt have 2fa on but now i turned it on i have notihng on my mail and i wil open now a ticket bcs i buyed today 5k points and im scared that my account is hacked can someone respnd
MixNix
MixNix3mo ago
You can remove all access to your account by heading into your account settings on the browser. Once here, you can head to the setting that allows you disconnect all devices from your account forcing them logout. With this, I recommend reseting your password too.
mxcak®
mxcak®3mo ago
Okay thanks for help i will do it tomorow But if there is nothing then my account has nit been hacked or something like that No one has my account if there’s nothing
MixNix
MixNix3mo ago
If there is nothing, the likelihood of you being compromised is low.
mxcak®
mxcak®3mo ago
a
VANGUARD
VANGUARD3mo ago
If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved. Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
Talonted Gamer
Talonted Gamer3mo ago
B recover your account Fast change pass
mxcak®
mxcak®3mo ago
Ok I do it in 10 min But the thing is i have my account but someone have access to my account And i got a ben for nothing 166h can you help me with this? I was afk in a deathmatch and i got 2h ban and after 2h i got a 166h ban but my friends told me that someone was on my account online but i wasnt i did it