HGL
fair-rose
Can't launch games due to errors
Can't launch game (genshin) using heroic. This is the log
Launching "Genshin Impact" (legendary)
Native? No
Installed in: /home/kiwi/Games/Heroic/GenshinImpact
System Info:
CPU: 12x AMD Ryzen 5 7600X 6-Core Processor
Memory: 32.83 GB (used: 5.34 GB)
GPUs:
GPU 0:
Name: Advanced Micro Devices, Inc. [AMD/ATI] Raphael
IDs: D=164e V=1002 SD=8877 SV=1043
Driver: amdgpu
OS: EndeavourOS 6.8.1-arch1-1 (linux)
The current system is not a Steam Deck
We are not running inside a Flatpak container
Software Versions:
Heroic: 2.13.0 Dorry & Broggy
Legendary: 0.20.34 Direct Intervention
gogdl: 1.0.0
Nile: 1.0.1 Jonathan Joestar
Game Settings: {
"autoInstallDxvk": true,
"autoInstallDxvkNvapi": false,
"autoInstallVkd3d": true,
"preferSystemLibs": false,
"enableEsync": true,
"enableFsync": true,
"nvidiaPrime": false,
"enviromentOptions": [],
"wrapperOptions": [],
"showFps": false,
"useGameMode": false,
"battlEyeRuntime": true,
"eacRuntime": true,
"language": "",
"wineVersion": {
"bin": "/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine",
"name": "Wine - Wine-GE-Proton8-26",
"type": "wine",
"lib": "/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib64",
"lib32": "/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib",
"wineserver": "/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wineserver"
},
"winePrefix": "/home/kiwi/Games/Heroic/Prefixes/default/Genshin Impact",
"wineCrossoverBottle": ""
}
Game launched at: Wed Mar 20 2024 13:55:03 GMT+0530 (India Standard Time)
Launch Command: HEROIC_APP_NAME=41869934302e4b8cafac2d3c0e7c293d HEROIC_APP_RUNNER=legendary HEROIC_APP_SOURCE=epic STEAM_COMPAT_INSTALL_PATH=/home/kiwi/Games/Heroic/GenshinImpact LD_PRELOAD= DOTNET_BUNDLE_EXTRACT_BASE_DIR= DOTNET_ROOT= WINEPREFIX="/home/kiwi/Games/Heroic/Prefixes/default/Genshin Impact" WINEDLLOVERRIDES=winemenubuilder.exe=d WINE_FULLSCREEN_FSR=0 WINEESYNC=1 WINEFSYNC=1 PROTON_EAC_RUNTIME=/home/kiwi/.config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/kiwi/.config/heroic/tools/runtimes/battleye_runtime ORIG_LD_LIBRARY_PATH= LD_LIBRARY_PATH=/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib64:/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib GST_PLUGIN_SYSTEM_PATH_1_0=/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib64/gstreamer-1.0:/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib/gstreamer-1.0 WINEDLLPATH=/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib64/wine:/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib/wine /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary launch 41869934302e4b8cafac2d3c0e7c293d --wine /home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine --language en
Game Log:
[cli] INFO: Logging in...
[Core] INFO: Trying to re-use existing login session...
[cli] INFO: Checking for updates...
[Core] INFO: Getting authentication token...
[cli] INFO: Launching 41869934302e4b8cafac2d3c0e7c293d...
Traceback (most recent call last):
File "legendary/cli.py", line 3149, in <module>
File "legendary/cli.py", line 3064, in main
File "legendary/cli.py", line 707, in launch_game
File "subprocess.py", line 951, in init
File "subprocess.py", line 1821, in _execute_child
FileNotFoundError: [Errno 2] No such file or directory: '/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine'
[20825] Failed to execute script 'cli' due to unhandled exception!
============= End of log =============
17 Replies
fair-roseOP•15mo ago
the directory exists though

From #:pushpin: Read Me First | Frequently Asked Questions
If you're not using the Flatpak version, make sure you have all Wine dependencies installed: https://github.com/lutris/docs/blob/master/WineDependencies.md
fair-roseOP•15mo ago
thanks, i will try
fair-roseOP•15mo ago
it says permission denied, i have enabled multilib and have downloaded the libraries

fair-roseOP•15mo ago
one second imma try to reinstall genshin
Well, did you change the permissions on this folder in any way?
fair-roseOP•15mo ago
dont think so
This will do absolutely nothing, this issue is not game-related
fair-roseOP•15mo ago
i guess i will look at the folder permissions
What's the output of
ls -l /home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26
?fair-roseOP•15mo ago

fair-roseOP•15mo ago
i reinstalled genshin and wine has launched
somehow
nvm
fair-roseOP•15mo ago

Right, gonna need a game log then
(and please send in the actual file, not its contents)
fair-roseOP•15mo ago
Missing Vulkan drivers: https://github.com/lutris/docs/blob/master/InstallingDrivers.md#arch--manjaro--other-arch-linux-derivativesinfo: Required Vulkan extension VK_KHR_surface not supported
err: DxvkInstance: Required instance extensions not supported
fair-roseOP•15mo ago
it worked
thanks