HGL
fair-rose

Can't launch games due to errors

Can't launch game (genshin) using heroic. This is the log Launching "Genshin Impact" (legendary) Native? No Installed in: /home/kiwi/Games/Heroic/GenshinImpact System Info: CPU: 12x AMD Ryzen 5 7600X 6-Core Processor Memory: 32.83 GB (used: 5.34 GB) GPUs: GPU 0: Name: Advanced Micro Devices, Inc. [AMD/ATI] Raphael IDs: D=164e V=1002 SD=8877 SV=1043 Driver: amdgpu OS: EndeavourOS 6.8.1-arch1-1 (linux) The current system is not a Steam Deck We are not running inside a Flatpak container Software Versions: Heroic: 2.13.0 Dorry & Broggy Legendary: 0.20.34 Direct Intervention gogdl: 1.0.0 Nile: 1.0.1 Jonathan Joestar Game Settings: { "autoInstallDxvk": true, "autoInstallDxvkNvapi": false, "autoInstallVkd3d": true, "preferSystemLibs": false, "enableEsync": true, "enableFsync": true, "nvidiaPrime": false, "enviromentOptions": [], "wrapperOptions": [], "showFps": false, "useGameMode": false, "battlEyeRuntime": true, "eacRuntime": true, "language": "", "wineVersion": { "bin": "/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine", "name": "Wine - Wine-GE-Proton8-26", "type": "wine", "lib": "/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib64", "lib32": "/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib", "wineserver": "/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wineserver" }, "winePrefix": "/home/kiwi/Games/Heroic/Prefixes/default/Genshin Impact", "wineCrossoverBottle": "" } Game launched at: Wed Mar 20 2024 13:55:03 GMT+0530 (India Standard Time) Launch Command: HEROIC_APP_NAME=41869934302e4b8cafac2d3c0e7c293d HEROIC_APP_RUNNER=legendary HEROIC_APP_SOURCE=epic STEAM_COMPAT_INSTALL_PATH=/home/kiwi/Games/Heroic/GenshinImpact LD_PRELOAD= DOTNET_BUNDLE_EXTRACT_BASE_DIR= DOTNET_ROOT= WINEPREFIX="/home/kiwi/Games/Heroic/Prefixes/default/Genshin Impact" WINEDLLOVERRIDES=winemenubuilder.exe=d WINE_FULLSCREEN_FSR=0 WINEESYNC=1 WINEFSYNC=1 PROTON_EAC_RUNTIME=/home/kiwi/.config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/kiwi/.config/heroic/tools/runtimes/battleye_runtime ORIG_LD_LIBRARY_PATH= LD_LIBRARY_PATH=/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib64:/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib GST_PLUGIN_SYSTEM_PATH_1_0=/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib64/gstreamer-1.0:/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib/gstreamer-1.0 WINEDLLPATH=/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib64/wine:/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/lib/wine /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary launch 41869934302e4b8cafac2d3c0e7c293d --wine /home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine --language en Game Log: [cli] INFO: Logging in... [Core] INFO: Trying to re-use existing login session... [cli] INFO: Checking for updates... [Core] INFO: Getting authentication token... [cli] INFO: Launching 41869934302e4b8cafac2d3c0e7c293d... Traceback (most recent call last): File "legendary/cli.py", line 3149, in <module> File "legendary/cli.py", line 3064, in main File "legendary/cli.py", line 707, in launch_game File "subprocess.py", line 951, in init File "subprocess.py", line 1821, in _execute_child FileNotFoundError: [Errno 2] No such file or directory: '/home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine' [20825] Failed to execute script 'cli' due to unhandled exception! ============= End of log =============
17 Replies
fair-rose
fair-roseOP15mo ago
the directory exists though
No description
CommandMC
CommandMC15mo ago
From #:pushpin: Read Me First | Frequently Asked Questions
If you're not using the Flatpak version, make sure you have all Wine dependencies installed: https://github.com/lutris/docs/blob/master/WineDependencies.md
fair-rose
fair-roseOP15mo ago
thanks, i will try
fair-rose
fair-roseOP15mo ago
it says permission denied, i have enabled multilib and have downloaded the libraries
No description
fair-rose
fair-roseOP15mo ago
one second imma try to reinstall genshin
CommandMC
CommandMC15mo ago
Well, did you change the permissions on this folder in any way?
fair-rose
fair-roseOP15mo ago
dont think so
CommandMC
CommandMC15mo ago
This will do absolutely nothing, this issue is not game-related
fair-rose
fair-roseOP15mo ago
i guess i will look at the folder permissions
CommandMC
CommandMC15mo ago
What's the output of ls -l /home/kiwi/.config/heroic/tools/wine/Wine-GE-Proton8-26?
fair-rose
fair-roseOP15mo ago
No description
fair-rose
fair-roseOP15mo ago
i reinstalled genshin and wine has launched somehow nvm
fair-rose
fair-roseOP15mo ago
No description
CommandMC
CommandMC15mo ago
Right, gonna need a game log then (and please send in the actual file, not its contents)
fair-rose
fair-roseOP15mo ago
CommandMC
CommandMC15mo ago
info: Required Vulkan extension VK_KHR_surface not supported err: DxvkInstance: Required instance extensions not supported
Missing Vulkan drivers: https://github.com/lutris/docs/blob/master/InstallingDrivers.md#arch--manjaro--other-arch-linux-derivatives
fair-rose
fair-roseOP15mo ago
it worked thanks

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