3 Replies
conscious-sapphireOP•15mo ago
An error has occurred! Try to Logout and Login on your Epic account.
[cli] INFO: Logging in...[Core] INFO: Trying to re-use existing login session...[cli] INFO: Getting game list... (this may take a while)Traceback (most recent call last):
File "urllib3/connectionpool.py", line 449, in _make_request
File "<string>", line 3, in raise_fromFile "urllib3/connectionpool.py", line 444, in _make_request
File "http/client.py", line 1377, in getresponse
File "http/client.py", line 320, in begin
File "http/client.py", line 281, in _read_status
File "socket.py", line 704, in readintoFile "ssl.py", line 1242, in recv_into
File "ssl.py", line 1100, in readsocket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "requests/adapters.py", line 486, in sendFile "urllib3/connectionpool.py", line 787, in urlopen
File "urllib3/util/retry.py", line 550, in incrementFile "urllib3/packages/six.py", line 770, in reraiseFile "urllib3/connectionpool.py", line 703, in urlopenFile "urllib3/connectionpool.py", line 451, in _make_requestFile "urllib3/connectionpool.py", line 340, in _raise_timeouturllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='library-service.live.use1a.on.epicgames.com', port=443): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "legendary/cli.py", line 3149, in <module>File "legendary/cli.py", line 3060, in main
File "legendary/cli.py", line 207, in list_gamesFile "legendary/core.py", line 526, in get_non_asset_library_items
File "legendary/api/egs.py", line 226, in get_library_itemsFile
"requests/sessions.py", line 602, in get
File "requests/sessions.py", line 589, in requestFile "requests/sessions.py", line 703, in sendFile "requests/adapters.py", line 532, in send
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='library-service.live.use1a.on.epicgames.com', port=443): Read timed out. (read timeout=10)[12197] Failed to execute script 'cli' due to unhandled exception!
rare-sapphire•15mo ago
post the heroic log #:pushpin: Read Me First | Frequently Asked Questions
constant-blue•15mo ago
do you have a firewall or anything that could prevent connectivity to the
library-service.live.use1a.on.epicgames.com endpoint?
if you do make sure you are not blocking it, if you don't try changing your DNS server to google's (8.8.8.8 and 8.8.4.4) or try with a VPN and see if the error goes away