R
Railway8mo ago
Dill

HELP: missing data in production postgres volume

hi I was just looking through my database and found table is empty? I found 2 empty tables on my database. Any idea why this might be happening?
No description
Solution:
unfortunately unless you have a backup there's not much railway can do here for you, as they are only responsible for data loss when they are at fault.
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11 Replies
Percy
Percy8mo ago
Project ID: 31943e18-7b03-4292-9ae0-1b4eafd436ba
Dill
Dill8mo ago
31943e18-7b03-4292-9ae0-1b4eafd436ba
Brody
Brody8mo ago
can I see a screenshot of your postgres service as it shows up on your project canvas?
Dill
Dill8mo ago
No description
Dill
Dill8mo ago
No description
Dill
Dill8mo ago
for some reason, Account and Session table are now empty? but other ones still have data thankfully
Dill
Dill8mo ago
No description
Brody
Brody8mo ago
you may have ran some force seed command of some sort
Solution
Brody
Brody8mo ago
unfortunately unless you have a backup there's not much railway can do here for you, as they are only responsible for data loss when they are at fault.
Dill
Dill8mo ago
ok any suggestions to do backups in future?
Brody
Brody8mo ago
use this https://railway.app/template/I4zGrH to backup your database to cloudflare r2
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