User not receiving PIN to their email address
We have a real production user who is unable to access our application. They have reported that they have entered their email address and did not receive a PIN to their email address. We have passwordless email login enabled for this application and I have confirmed that I am able to sign in using this flow using my person gmail address. However, there don't appear to be any audit logs emitted when a user enters their email address and have been sent an email sign in code. This means that there's no way for me to validate that the PIN has been emailed to this user by Kinde.
Can you please help me to resolve this issue? I'm happy to send you full details over DM including the ID of my Kinde application, and the user's email address.
Can you please help me to resolve this issue? I'm happy to send you full details over DM including the ID of my Kinde application, and the user's email address.
