VAL 5 when unbanned

I recently had an HWID ban, the 4 month period is up, however, whenever I try to play the game on another account, I finish the tutorial and the error VAL 5 comes up and it says that I'm playing on an acount that is connected to cheats or smth. How to fix
14 Replies
VANGUARD
VANGUARD3mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Talonted Gamer
Talonted Gamer3mo ago
^^ create ticket
Tyrckei7
Tyrckei73mo ago
i already did... they not respond
Talonted Gamer
Talonted Gamer3mo ago
when did you create
Tyrckei7
Tyrckei73mo ago
No description
Tyrckei7
Tyrckei73mo ago
well they did respond but they didn't respond with anything meaningful
Talonted Gamer
Talonted Gamer3mo ago
its meaningfull bro
Tyrckei7
Tyrckei73mo ago
how so on a ticket with another account, they said the ban would expire on 3/24
Tyrckei7
Tyrckei73mo ago
No description
Tyrckei7
Tyrckei73mo ago
device still banned
Talonted Gamer
Talonted Gamer3mo ago
add 120 after 31/01/24 Your starting date is January 31, 2024 so that means that 120 days later would be May 30, 2024.
Tyrckei7
Tyrckei73mo ago
why does this say differently
Talonted Gamer
Talonted Gamer3mo ago
this maybe is unban date you may need to create new account and test it
Tyrckei7
Tyrckei73mo ago
ive made like 20 new accounts lol i have no clue whats happening the support evidently doesn't read my stuff one says its may 30th the other says march 25th