technically unregulated permban

Hi before i lost my account to random who linked his links to my account got my account banned when i tried to unlink the links. I already applied for appeal but still is it possible to regain access to my account? It happend back in 2019-2020 sooo still . Is there a chance?
8 Replies
CathyRebillion
CathyRebillionβ€’8mo ago
Hello, @π”–π”Šπ”—.𝔅𝔬𝔢𝔨𝔦𝔰𝔰𝔒𝔯! Accounts are suspended for violating PUBG MOBILE's terms of service regardless of who has been using it. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If no reply is delivered, your only option is to wait until the specified date.
Rumburger
Rumburgerβ€’8mo ago
I already did and wanted to ask from if it is possible regain since it was not me violating the rules and i never shared my password or account with others. I understand your policy and read it through but still since it is an old account and i brought things with my hard earned cash. I know you are just a moderator still thanks. I don't even know how my account even got banned all i learned it was banned cuz of some 3th party apps or something. I will give all necessary information not here obviously but to the when file claim responds
CathyRebillion
CathyRebillionβ€’8mo ago
I'm not affiliated with PUBG MOBILE or server staff. So, unfortunately cannot help you any further regarding this. But if there will be any update regarding your concern, you will be informed by the Moderators/Tencent here. Thank you and Have a great day ahead!
Rumburger
Rumburgerβ€’8mo ago
Thanks mark for your answers . Lets hope i get it back πŸ™ also happy easter beforehand
Quendi
Quendiβ€’8mo ago
You may submit a support request for this through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 if you have already received a response after using the File Claim option when trying to log into your account. Please make sure to follow the https://ptb.discord.com/channels/393088095840370689/1220400066376761476 of the channel, @π”–π”Šπ”—.𝔅𝔬𝔢𝔨𝔦𝔰𝔰𝔒𝔯.
Rumburger
Rumburgerβ€’8mo ago
Thanks
Quendi
Quendiβ€’8mo ago
You're welcome!
Rumburger
Rumburgerβ€’8mo ago
I am still waiting for the email reply if not then i will be here and still thanks for the info
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