Catch-All email routing not working

I have created and email worker and enabled catch-all rule, but the worker doesn't receive emails on non-exists email address. For example, If I send an email to help@ticketdesk.ai it goes to worker perfectly fine ✅ But, If I send an email to hi@ticketdesk.ai it error on Gmail with message Address not found and also doesn't go to the email worker ❌
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8 Replies
Vikash [Agenty]
Vikash [Agenty]3mo ago
This is my worker code -
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Vikash [Agenty]
Vikash [Agenty]3mo ago
I have enabled catch-all on Email routing > Routing rules, so looks like same is applicable everywhere as I did nothing elsewhere.
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Vikash [Agenty]
Vikash [Agenty]3mo ago
There are no such option to disable, or even delete it.
Vikash [Agenty]
Vikash [Agenty]3mo ago
Yes, that's weired. The status never loads on dashboard I can confirm that from day 1 of my testing (Around 20th March) Anyway, I tried to change to drop > again change to worker and saved. But no improvement also the status still doesn't load.
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Vikash [Agenty]
Vikash [Agenty]3mo ago
I intercepted the network request on dashboard and seems like the UI is broken and there should a switch to enable/disable the catch all. In API response, the catch-all rule is disabled enabled: false , no matter what I do.
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Vikash [Agenty]
Vikash [Agenty]3mo ago
Ha ha, any suggestion whom should I reach out? Or if I can use API to enable it?
Vikash [Agenty]
Vikash [Agenty]3mo ago
Awesome, got it working after enabling it via API.
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몰라세스
몰라세스3d ago
Me too. not yet updated it.
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