PM
PUBG MOBILE•3mo ago
>_<

why can't i open another claim? it is stuck qth this phase

This
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7 Replies
>_<
>_<•3mo ago
Alas no claims being shown
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>_<•3mo ago
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>_<
>_<•3mo ago
@Tencent @Moderator Is there something i am missing? Why would it show while being denied?
Quendi
Quendi•3mo ago
As mentioned in this notice, if you have any objections to the claim results, you may contact the customer service. The second screenshot shows the claim records for an account recovery (for lost or stolen account) that you submit by using the Help option, not when you use the File Claim option. Regarding your account suspension, please refer to my previous response: https://ptb.discord.com/channels/393088095840370689/1222272213156106291/1222396355440283748.
>_<
>_<•3mo ago
Thanks for the info
>_<
>_<•3mo ago
So is it hopeless?
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>_<
>_<•3mo ago
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