error help me💔

My account was banned without warning or reason. I did not violate the terms and conditions of the game. I hope that my account will be received and the problem will be resolved
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3 Replies
Anne Paula
Anne Paula•8mo ago
ID :51248902231
Quendi
Quendi•8mo ago
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension, @Anne Paula. If you have any objections to claim results, please contact the customer service. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through https://ptb.discord.com/channels/393088095840370689/1219166294105133086.
Anne Paula
Anne Paula•8mo ago
The problem is because I tried with customer service. Well, thank you😇 Now you can't help me
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