The The problem of my account being stolen and blocked after it was recovered
My account was stolen a long time ago, and I tried hard to get it back, but I was unable to get it back. After the last attempt, I got it back, but after a while of this recovery, my account was blocked and I did not know the reason for it, even though I am very far from cheating, and I did not inquire about it. It was blocked. Please. Help me, I ask you to answer me because I am very tired of it.
3 Replies
Hello, @Omer! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to the claim results, please contact the customer service. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through https://ptb.discord.com/channels/393088095840370689/1219166294105133086.
@M ⋆ How to contact them
You can contact customer service via https://support.pubgmobile.com/ or service@pubgmobile.com, if your issue is not listed or does not have the Contact Us option.